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“A terrible experience”
1 of 5 bubbles Review of Okaukuejo Resort

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Okaukuejo Resort
La Jolla, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A terrible experience”
1 of 5 bubbles Reviewed August 31, 2013

This resort is owned and operated by the Namibian government and it reflects the typical African government approach: surly, indifferent staff and twice as many as needed who were all doing nothing. Food was mediocre, service was terrible. It took one hour to get our bill. The room was adequate but you could not access the room with a car after dark. Maps of the resort were unreadable. There are several private lodges just outside the Etosha gate which I am sure would be much better if one wanted to use the Anderson Gate to start the drive through Etosha National Park.

Room Tip: expensive rooms near the waterhole would be the best bet
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
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English first
Auckland Region, New Zealand
Level Contributor
214 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed August 25, 2013

I have been travelling/staying at Okaukuejo for the last 19 years. I have read many reviews and comments over the 19 years and nothing much changes. Jobs for life and government run - you get he picture? However it is an experience not to be missed despite the frustrations with poor service and 'couldn't care less' attitude by many of the staff. So to this year, the frustrations -
Etosha's atmosphere during winter contains a lot of very fine dust particles and much had settled onto our rooms mosquito net set above the bed. To just nudge the net dislodged a spray of fine dust particles that stayed in the air. It was so bad this year I had to sleep with a mask on (from experience I take one with me just in case).
The grocery shop is poorly stocked as usual, nothing changes here.
The canvas backed outdoor seating at the restaurant were covered in guano and had been there for days if not weeks. I will say the restaurant meals were an improvement on previous years but it comes nowhere close to the surrounding lodges.
If you want decent service, fantastic meals, quality rooms and attentive friendly staff then I suggest you look at staying at a lodge just outside the gates and come into the park for day visits.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BongoBickford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derbyshire
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed August 16, 2013

We had booked a waterhole chalet but discovered that just meant we were close to the waterhole not overlooking it, so probably not worth the extra money as we could have walked there anyway. Our room was small and we had a fridge in the cupboard which did not work and was empty (not even any water!). We did finally manage to get maintenance to come and look at the fridge and they sort of got it to work but it stopped after they left - it seemed to be very dodgy electrics! The system to eat in the restaurant was baffling and we had to raid other tables to get cutlery (even when mentioned to the chef that there was none!) The meat for the evening meal was very poor and service vague. However, we stayed at Okaukuejo for the waterhole and that was fantastic in the evening when floodlit with a large troupe of elephants, several white rhinos as well as other animals. Overall, accommodation was the poorest we had on our 3 week trip around Namibia but the wildlife were great.

Room Tip: not really worth paying more for a waterhole chalet as you can walk there easily and although there...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pagDerbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goes, The Netherlands
Level Contributor
260 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed August 14, 2013

We spent 6 nights in Etosha, 2 of them at Okaukuejo, and it was our favourite. It is not luxury, but for us it was fantastic.(we did also stay in Dolomite (also very good) and Namutoni) We had a waterhole chalet with breakfast, dinner was excluded. The breakfast was excellent, and dinner always included some game, expertly prepared by the chef. The chalet was spic-and-span clean, had comfy beds, a strong hot shower, tea/coffee making facilities and lots of space for luggage, etc. Nice modern fittings with soft white linen and duvets. The chalet was amazingly cool during the day and warm at night.
But Okaukeujo is all about the waterhole. A artificial stage with a cast of thousands of beautiful mammals and birds. We were here before. The humans could be a bit annoying with their chatting, camera flash's going off, glasses clinking, etc. This time the audience was quiet. From the waterhole chalet, you have a clear view of the drinking game. Just sit on your balcony and watch. Rietfontein is another waterhole. Get up early and watch the lions. we did see them play

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schliek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baden, Switzerland
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed August 12, 2013

Okaukuejo Resort is a simple camp with lot of facilities. For a family with kids, it is a good place. You will find a good water spot for the animals (during sunset the zebra, impala, girafe will come to drink some water), two big swimming pool and a big restaurant.

But this place is really crowded and the rooms are quite basic. it will be difficult to have some relax evening on this camp.

So if you are looking for a romantic and peaceful trip, I won't advice it,

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicolas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Johannesburg, South Africa
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed August 7, 2013

Went to Okaukuejo with my parents. In two separate double rooms which was fine. The lodge in general is quite basic. We tried to have a simple kiosk lunch (toasted sandwiches) but the service was slow and very lousy so ended up having crackers for lunch. The buffet dinners and breakfasts were nice. The park itself was different to what we were expecting from Etosha. We were think more abundance and variety of animals - there is an abundance of prey animals (springbok, oryx, etc.) but the predators and Big 5 aren't as common which was a little disappointing. Okaukuejo does have a lovely waterhole where you can sit and watch the animals for hours, we ended up seeing rhino, elephant, giraffe, etc. which was really spectacular. It's basic lodging which is a shame as it wouldn't take much to do it up. Would recommend to first time safari-ers, but not to people who have been to other national parks (like Kruger, in South Africa)

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nickykoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

We spent 5 nights in Etosha, 2 of them at Okaukuejo, and it was my favourite. It's not going to win any service or luxury awards, but for us it was fantastic. We had a waterhole chalet with breakfast and dinner included. The breakfast was excellent, and dinner always included some game, expertly prepared by the stern-looking chef. He doesn't smile much - deal with it! The chalet was squeaky clean, had comfy beds, a strong hot shower, tea/coffee making facilities and lots of space for luggage, etc. Nice modern fittings with soft white linen and duvets. A safe would have been a nice addition. The chalet was amazingly cool during the day and warm at night. Not sure how they achieved that, but we were really comfy.
But Okaukeujo is all about the Waterhole. A theatrical stage improvised by nature with a cast of thousands of beautiful animals and birds. The humans could be a bit annoying with their chatting, camera flash's going off, glasses clinking, etc, but tune that out and you'll be swept up in the waterhole spectacle.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Okaukuejo Resort

Property: Okaukuejo Resort
Address: Western Park Entrance, Etosha National Park, Namibia
Location: Namibia > Oshikoto Region > Etosha National Park
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #3 of 8 Hotels in Etosha National Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Okaukuejo Resort 2.5*
Number of rooms: 11
Also Known As:
Okaukuejo Hotel Etosha National Park
Okaukuejo Resort Etosha National Park

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