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“Very nice but must be busy in high season”
Review of Okaukuejo Resort

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Okaukuejo Resort
Reviewed January 25, 2013

This was our next stop after Halili, and we found it a lot better in terms of services and cleaness.The waterhole is also interesting if you have not yet seen animals in the wild other wise it's a bit surreal to have all these tourist sitting on benches at a fence and watching the animals come for water.We were here in December so it wasn't the usual July/August high season but we could imagine how it must be .......not our cup of tea.
The staff at registration were very friend nice and friendly, they even helped us out when we lost the exit pass we needed to go out the gates.

  • Stayed: December 2012, traveled as a couple
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Thank caro089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 - 324 of 806 reviews

Reviewed January 17, 2013

Etosha National Park deserves much better resorts inside the park. The park, itself, is a 5 star grading. Well planned, good roads, clean. It is a great pleasure to drive our car through the fileds full of animals. But the resorts, Okaukuejo, Halali and Namutoni are simply good campings with some fair bungalows. I think they may be very much improved.

Room Tip: Try the second row near the waterhole. The first row is not worth.
  • Stayed: December 2012, traveled as a couple
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Thank JPNRocha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

we stayed for 2 nights after Namutoni. The contrasts between the two camps (Namutoni is smaller) was quite distinct. Okaukuejo gives the feeling of a poorly managed resort - we had to wait ages to buy a few things in the shop because the till was not working and every item was painstakingly written in long-hand . . The restaurant food was clearly "mass-catering" showing little excitement or interest. The extensive wine list was a joke - on the first night a bottle was obtained by going to the store and seeing what they had (no correspondence to the offered list). On the second night, when ordering the same - it had run out (probably they couldn't be bothered to look). Service was variable - mainly poor. The rooms felt cramped and not as clean as Namutoni. The saving grace is the proximity to the waterhole where some really great sighting could be had at any time. Great sunsets.

  • Stayed: November 2012, traveled with family
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2  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013

Okaukuejo resort could bee a great place in the Etosha park has it benefits from a superb location and good facilities (with some renovation). However the client experience is brought down by unfriendly stuff, terrible food and a feeling of overall lack of interest from the owners/management. Suggestion is not to come with no expectation to enjoy the accomodation and organising in a way to spend most of the time in the park. Also couple of practicalities: bring enought cash as the place has not ATM and once you arrive you need to pay park entrance N$340 (2 people+car) + N$500 as key deposit. So make sure you have money for shops and to buy fuel. In details:

PROS
- Great location within the park. Other lodges are outside which means spending 20km / half-hour more everytime you enter or exit the park
- Chalets are okay. Nothing special but they clean regularly
- Whaterhole: yes, this is a plus. You can spend hours during day or night with a couple of cold beers looking at the animals. Be aware that if you go in Dec-Mar this pros is mitigated by the facts that fewer animals spend time on the waterhole. Anyway, everynight we saw a rhino coming there regularly

CONS
- Stuff is so unfriendly for no reason. They do not want to be bothered with any question. Just pay and go
- Food is terrible, awful, dirty, disgusting. Hygene of the food is very doubtius as it is left on the buffet (read lot of insects). You have to eat there as there is no other option unless you cook yourself
- Facilities are ok but should be renovated and maintained a little bit better: swimming pool would be ok if they would only cut the grass around
- Rooms, cleanliness is ok but we had a lot of spiders in the room (there was a nest on the roof which we DDTed). Not that this is unacceptable in itself (in the end you are in a park) as long as it not recurring for every room

Overall: under a new management, it could be a great plance. For time being, I would consider other options. The additional driving time of staying in other lodges may be well spent until they keep these standards

  • Stayed: January 2013, traveled as a couple
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Thank Gubias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

We had a three night stay here in October 2012. First the good. The game viewing here was top notch, the surrounding waterholes are filled with animals. The nightly activities around the lit waterhole are captivating, it's difficult to drag yourself away and get to bed. The not so good. The camp is large and deals with hundreds of visitors, it makes it almost impossible to receive personal service from the staff. The staff are unmotivated and do little to to make you feel welcome. The food is also just adequate. Your only option for breakfast and dinner is the buffet. The chalets are okay, cleanliness and maintenance are adequate, but nothing special. Warning: there is no ATM at Okaukuejo. After paying park fees in cash, and $N500 for a key deposit, be careful in the gift shops to leave yourself some gas money. Come for the animals, they are definetely worth the visit. Don't have high expectations for the camp and Okaukuejo will be a good experience.

  • Stayed: October 2012, traveled as a couple
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3  Thank wdb91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

Had read some negative reviews here on service and didnt expect anything really. Unfortunally it was raining when we were there so no animals at the waterhole. Our Waterhole chalet was excellent. We did have some minor problem with the shower, but nothing seriously. To my surprise, the service at Okaukuejo was just fine. Every one was helpful and friendly. The food was just fine with great game steak and lamb. We stayed 2 night and was satisfied with the lodging (not with the non excisting animals at the waterhole, better luck next time!!)

  • Stayed: December 2012, traveled with family
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1  Thank Ekqvist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

We stayed in a premier waterside chalet with a fine view of the watering hole from our balcony and were treated to an extraordinary parade of animals, including - one evening - a herd of 30+ elephants splashing and trumpeting, later replaced by 8+ rhinos, topped and tailed by every sort of antelope as well as giraffes, zebras, jackals etc etc.

The two-bedroom chalet was well-designed, well-equipped, spacious and super-comfortable, with two bathrooms, fridge, kettle etc, and very efficient a/c.

Aspects of the rest of the resort tended towards the holiday camp end of the accommodation scale and the restaurant is sadly terrible - cheerful but inefficient service and very middle of the road food. Of course it's wrong to complain about food when in Africa - we are so fortunate to be able to be there and the food was plentiful and varied - but I think Namibia Wildlife Resorts just need to keep an eye on the details at some of their properties.

Room Tip: Splash out on a premier waterside chalet if you can.
  • Stayed: November 2012, traveled with friends
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Thank BackInLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Okaukuejo Resort

Address: Western Park Entrance, Etosha National Park, Namibia
Location: Namibia > Oshikoto Region > Etosha National Park
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #4 of 8 Hotels in Etosha National Park
Price Range: $138 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Okaukuejo Resort 2.5*
Number of rooms: 11
Also Known As:
Okaukuejo Hotel Etosha National Park
Okaukuejo Resort Etosha National Park

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