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Mersa Matruh
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1 - 6 of 1,396 reviews
Reviewed 4 weeks ago

Very good location choice for a very well designed resort. I enjoyed everything from room to restaurant and above all the beach. The personnel is well trained and available.
Food is good and service is very good.

Room tip: I think rooms are good enough for this type of resort, you don't need more at a beach resort.
Date of stay: September 2019
    • Location
    • Rooms
    • Service
Thank Shohdi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sh-Leon, General Manager at Jaz Almaza Beach Resort, responded to this reviewResponded 3 weeks ago

Dear Guest,

We thank you very much for choosing Jaz Almaza Beach to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Almaza Beach.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2019

Wow just wow I enjoyed everything in this resort the view was amazing the room was clean and comfortable the breakfast was very delicious and rich the staff was friendly and gave us gifts while checking out

Date of stay: November 2019
Trip type: Traveled with family
1  Thank IMANKAMEL69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sh-Leon, General Manager at Jaz Almaza Beach Resort, responded to this reviewResponded December 8, 2019

Dear Guest,
We thank you very much for choosing Jaz Almaza Beach Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Almaza Beach Resort.

Best regards,
Sh.Leon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2019 via mobile

Where do I even begin? Me and my family were welcomed from the get go by Mira on the concierge who met all of our needs from day one. The hotel was basically empty but we were extremely spoilt by chef Hamada who made us bespoke dishes daily. Hands down the best food that we’ve eaten in Egypt rating 20/10. Shokran ya hamada. Thank you to the waiters Ahmed and Mohamed who always made us smile. The beach was absolutely beautiful... crystal clear waters and the whole resort was picturesque. Definitely recommend it to all.

Date of stay: October 2019
Trip type: Traveled with family
Thank Rania_At
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sh-Leon, General Manager at Jaz Almaza Beach Resort, responded to this reviewResponded November 11, 2019

Dear Guest,
We thank you very much for choosing Jaz Almaza Beach Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Almaza Beach Resort.

Best regards,
Sh.Leon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2019 via mobile

The hotel is scenic and beach are picture perfect with all the palm trees and amazing white sand however the rooms are poor. We arrived late and hungry so we ordered room service but the in-room dining menu was very limited but we made due, the food came without any cutlery or salt & pepper shakers, that's a 5 star hotel. The following day after a day at the beach we head to the beach bar for lunch only to be informed that the kitchen is overwhelmed & it will take 45mins to serve us as its 1 central kitchen. Roomservice wasnt flexible at all. Housekeeping were extremely slow when ordering anything & never removed dirty dishes from room. Lastly upon check out the hotel was in need of money that they charged me $10 for a towel I left on their beach. I expected more from a 5 star hotel

Date of stay: September 2019
Trip type: Traveled with friends
Thank karimo125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sh-Leon, General Manager at Jaz Almaza Beach Resort, responded to this reviewResponded September 16, 2019

Dear Guest,
We thank you very much for choosing Jaz Almaza Resort to spend your vacation, rest assure that your valuable comments will be highly considered, please accept our sincere apology for any service conflict you had through your stay with us, looking forward to welcome you again at Jaz Almaza Resort.

Best regards,
Sh.Leon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2019 via mobile

One of the best beaches in Egypt to spend summer , enjoyed my time .. food was not the perfect but Staff is friendly and trying to make u comfortable .

Pier 88 is a great beach club , great food & music , clubbing day & night : )

White sand & clear water with amazing weather .. its perfect

Date of stay: July 2019
Trip type: Traveled with friends
Thank NaderNaguib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sh-Leon, General Manager at Jaz Almaza Beach Resort, responded to this reviewResponded July 29, 2019

Dear Guest,
We thank you very much for choosing Jaz Almaza Beach Resort to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Almaza Beach Resort.

Best regards,
Sh.Leon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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