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“Wonderful Stay”

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Comfort Inn Marshall
Ranked #2 of 3 Hotels in Marshall
Certificate of Excellence
Bellaire, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Stay”
5 of 5 bubbles Reviewed February 12, 2013

The Inn was very busy but the staff was friendly and helpful. Very clean rooms. When we arrived in the evening they even had chili, cookies, and refreshments out. Breakfast was OUTSTANDING. Fresh not powdered eggs. The food was hot, and the woman in charge of the food was busy refilling all the breakfast foods and yet was friendly and answered questions about the area. Highly recommend this Inn.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolynn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica N, General Manager at Comfort Inn Marshall, responded to this review, February 13, 2013
Thank you so much for your review of the Comfort Inn of Marshall. We are very pleased to see that you enjoyed your stay, and that our Team made your stay comfortable and wonderful.

I will be sure to pass on your comments to the Team, as they always enjoy seeing how important their efforts are, and what a difference they make to all of our guests.

we loved having you stay with us, and look forward to seeing you in the future! Our Comfort Inn will always be your home away from home.

Thanks again for your review,

Jessica Noneman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    112
    71
    21
    9
    9
See reviews for
60
57
22
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
Mansfield, Ohio
1 review
5 of 5 bubbles Reviewed January 31, 2013

This was a GREAT hotel, and we really enjoyed our one-night stay. The accommodations were fantastic. The breakfast bar was kept hot, with plenty of food brought out if it was running low. The staff attended to your every need, particularly Jessica and Andrea. They were outgoing and very friendly, and made you feel at home. We totally enjoyed our stay!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica N, General Manager at Comfort Inn Marshall, responded to this review, February 1, 2013
Thank you for your review of Comfort Inn of Marshall. I am so glad to see that you enjoyed your stay, It was such a pleasure having you stay with us, and we can't wait to see you again.

I will be sure to share your comments with the Team, especially Andrea, its always good for them to see the greatness that comes from the hard work and effort they put in every day in order to make sure that each and every guest has a great stay like yours.

We look forward to seeing you next time you visit Marshall, we'll be sure to keep the coffee on and the breakfast hot!

Thanks,

Jessica Noneman
General Manager
Comfort Inn - Marshall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Huron
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 31, 2013

Very clean and comfortable room. Good value and service. I stayed 2 nights on business and I will stay here again. The staff was very nice and polite. The front desk clerk actually called me right after I checked in to see if everything was to my satisfaction. It is also located in a convenient area as it is close enough for business in Battle Creek yet you get the small town feel by staying in Marshall.

  • Stayed January 2013, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica N, General Manager at Comfort Inn Marshall, responded to this review, February 1, 2013
Thank you so much for your review of the Comfort Inn of Marshall. We are very happy to see that you enjoyed your stay with us. It was a pleasure having you stay with us, and we are proud to be able to provide great service and quality to you while staying with us.

We are conveniently located near battle creek, and it's nice to know that this convenience worked out for you so well.

I will be sure to share your comments with the Team, to allow them to see the good that comes from all of their effort and hard work towards prividing great customer service.

We look forward to seeing you next time you are in Marshall.

Thank you again

Jessica Noneman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

I have stayed at all three of the major hotel chains in Marshall and this is the overall best. When you first walk into the room you notice its a bit dated, the most important part of the room is the mattress and it fits perfectly not to hard or soft. The location of the hotel is what sold me it's close to all the main restaurants and grocery stores and most are walkable. The staff is great, the girl who checked me in (Breanne) was very knowledgeable about places to visit and checked me in fast without me feeling like she was rushing me which is difficult when everyone comes in all at once. in the morning the breakfast was satisfactory nothing special but the receptionist (Katie) was more than happy to email me my receipt. They also had soup and cookies when I checked in which is nice it can really cut down on your food expenses. Overall my stay was great mostly because the receptionist at the front desk were so accommodating.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrozenTimbuktu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica N, General Manager at Comfort Inn Marshall, responded to this review, November 13, 2012
Thank you so much for your review of Comfort Inn Marshall. We value the opinion of all our guests and appreciate any feedback or comments that can help us to provide the best customer service marshall can offer. Our Team did a great job of taking care of you, and its always nice when they can see that it makes a difference.

Thanks for staying with us, we're glad that you enjoyed your stay, and we look forward to seeing you in the future if you come back to marshall.



Jessica Noneman
General Manager
Comfort Inn - Marshall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Michigan, USA
Level Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

This hotel is right off the highway and is a good value for the money. Nothing fancy but clean, comfortable and up to date. The pool area looked clean and well maintained and the staff efficient and friendly. Breakfast was OK but nothing exceptional. When in the area I will go back.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candostill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica N, General Manager at Comfort Inn Marshall, responded to this review, November 13, 2012
Thank you for your review of the Comfort Inn of Marshall. We are so glad you enjoyed your stay with us. The Team will do whatever they can to make sure all of our guests have a great stay, and I'll be sure to pass on your comments.

Thanks for staying with us, we look forward to seeing you in the future!

Jessica Noneman
General Manager
Comfort Inn - Marshall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okawville, Illinois
Level Contributor
176 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed October 26, 2012

The hotel is nice, but could improve on a couple of areas. Bed was very uncomfortable and changing to a pillow-top style would be a great improvement. Also, the fitness room is extremely hot with no A/C. A portable fan would be a suggestion. Also, we stayed two nights and there were no towels in the exercise room, even though I mentioned it the first morning. I was disappointed by the lack of response from the morning desk staff regarding the towels and staff. Seemed like it went in one ear and out the other. We used Choice program points for our stay and although a nice hotel, not worth 16,000 points per night. More like a 10,000 pointer. Breakfasts were very good, up to the standards of other Choice Hotels, and Wall Street Journal was available in the lobby. Hotel was clean and quiet. Night clerk, Breanne, was very friendly and professional. Overall, I'd give them a grade of "B"

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica N, General Manager at Comfort Inn Marshall, responded to this review, October 27, 2012
Thank you for your review of the Comfort Inn of Marshall. I would like to apologize that your stay with us was not to your complete satisfaction. Let me assure you that our guest's satisfaction and comfort is our main priority. Your expressed concerns are important to us, and have been addressed promptly.

Thank you for staying with us, and we hope that we may see you in the future if you visit the Marshall area.

Jessica Noneman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Marshall

Property: Comfort Inn Marshall
Address: 204 Winston Dr, Marshall, MI 49068 (Formerly Amerihost Inn)
Phone Number:
Location: United States > Michigan > Calhoun County > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Marshall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Marshall 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Marshall Comfort Inn

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