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“Confusion”

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Microtel Inn & Suites by Wyndham Manistee
Ranked #2 of 10 Hotels in Manistee
Certificate of Excellence
Adrian, Michigan
1 review
“Confusion”
Reviewed August 22, 2011

When we arrived in Manistee late at night, tired and not sure of where the hotel was I wasted 45 min. looking for Big River Inn. No one in town knew where it was so we stopped at Days Inn to get a room. Told the clerk our saga and she was kind enough to call Microtel and check for my reservation. Found the directions and went there. Room was clean but like other guests the linen were very thin and not any extra in case you needed extra shower or just needed to wash up left no washcloth for morning. Meager offering for breakfast and had to sit apart to eat. Not sure if I will ever be back in Manistee but I will not being staying at whatever name you use at the time.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Patsy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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661 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Midwest
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 20, 2011

Lets just say, I let the hubby book this one. I was surprised there was no refrigerator, no hair dryer and the towels were almost see through. A very small room with two rambunctious kids was not fun at all. The ice maker on the first floor did not work. Had to travel to the third floor to get ice. If I come back to this area, I'd be looking elsewhere for a hotel.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank sept03mum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big_River_Inn, Guest Relations Manager at Microtel Inn & Suites by Wyndham Manistee, responded to this review, June 28, 2011
Thank you for taking the time to share your recent experience at the Big River Inn & Suites. We apologize that your stay was anything less than outstanding.

Our ice machine has been repaired, and we've now made it a policy to have ice made available at the front desk in the event of future repairs for guests convenience.

New linens have been ordered, and will be arriving this week as well.

If you're in the area again, please feel free to stop in. We'd be happy to show you one of our larger rooms with two queens, or one of our suites complete with a microwave, coffee maker and small refrigerator.

Thanks again for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2010

Our first visit to this hotel and what a pleasant surprise. All staff that we came in contact with was very friendly and the rooms are incredibly clean. We were very impressed with this hotel - - very nice. Not a Ritz Carlton, but for a small hotel, very worth the money. The beds and pillows were amazing - wish all hotels were like this.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DesireCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turin, Italy
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 28, 2010

We booked some months before and we've got a vdery good price for a double queens beds room of 60$ per night for two nights. The overall great lakes area around is fantastic and I reccomend you do not miss the Sleeping Bears Dunes Lakeshore national park, just outstanding! Complimentary continantal breakfast is modest and they do not have enough seats to accomodate the guests.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank usermar10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 28, 2010

While shopping around on the web for hotels in Manistee, Michigan (Trip Advisor was my first stop), I viewed several & then called three. My husband & I were heading to Little River Casino for a concert & wanted to find a nice, clean hotel for a night that wouldn't break the bank. After viewing photos on the web of the Microtel rooms/property, I called the hotel directly & spoke with Jill, who was knowledgeable and friendly. She gave us a great AAA rate AND when I told her that we were coming to Manistee for a concert, she offered us free tickets to that concert! A real blessing! When we arrived in Manistee & were driving down the "hotel" strip, we were relieved and pleasantly surprised when we arrived at the Microtel in terms of the location and cleanliness of the outside of the property. Once inside, the place was clean, clean, clean! All the staff we had interactions with were friendly and helpful. We stayed in a room with one queen. It was small, but cute and had but plenty of space for just the two of us. For all you married couples, it also had features that lend itself to romance. :) The room itself was very clean and the bed was very comfortable based on many hotel beds that we've slept on. The bathroom was super clean and the tub was so spotless it was almost surreal! When I asked one of the hotel staff if the property had recently been remodeled, she said "no, just very well maintained." This hotel & their staff get a big thumbs up! We wouldn't hesitate to stay here again or recommend it to someone else.

Stayed June 2010, traveled as a couple
Helpful?
1 Thank tlsings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Myrtle Beach, South Carolina
Level Contributor
74 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 9, 2008

This was undoubtedly one of the cleanest hotels I have ever stayed in. The bathroom was absolutely spotless. The beds were comfortable and the linens were good for a budget hotel. The breakfast was good and typical, yogurt, cereal, assorted breads.

If you need a clean hotel at a great rate, do not hesitate to book this hotel. We were able to get an AARP rate of $53.10. Our fishing guide recommended this place to us, and he was so pleased to hear that the female in the group was "happy"!

We will definitely stay at this hotel again on our next fishing trip.

The check in and out was easy and the people were friendly and helpful.

  • Liked — Room was spotless
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank icee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 10, 2008

This is the second time we have stayed at the Microtel in Manistee, Michigan. Check in is always friendly and willing to answer your questions. The rooms are absolutely spotless. Housekeeping is very friendly. The free breakfast in the morning is a great way to start your day. Super value!!

  • Stayed August 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank sandflea25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Manistee

Property: Microtel Inn & Suites by Wyndham Manistee
Address: 226 E Parkdale Ave, Manistee, MI 49660-1150
Phone Number:
Location: United States > Michigan > Manistee County > Manistee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Manistee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Manistee 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Microtel Inn & Suites Hotel Manistee
Microtel Inn And Suites
Microtel Manistee
Microtel Hotel Manistee
Manistee Microtel

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