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“felt comfortable, welcome and at home” 5 of 5 bubbles
Review of Hampton Inn Detroit / Madison Heights / South Troy

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Hampton Inn Detroit / Madison Heights / South Troy
Ranked #1 of 9 Hotels in Madison Heights
Chicago area, United States
1 review
“felt comfortable, welcome and at home”
5 of 5 bubbles Reviewed November 11, 2013

Very nice, clean, all amenities were easily available. I even enjoyed breakfast. Staff was friendly. There was even a handwritten welcome note in my room. Very nice, clean, all amenities were easily available. I even enjoyed breakfast. Staff was friendly. There was even a handwritten welcome note in my room.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, November 13, 2013
Dear Heather H.,
Thank you for sharing your review of the Hampton Inn Madison Heights on Trip Advisor.
We are very glad to read that you had an enjoyable stay.
Our guests' satisfaction is very important to us.

Please keep in touch and we look forward to your future stays with us - should you visit this area again.

Our Best,

The Staff of the Hampton Inn MAdison Heights ( Michigan )
dttmh_hampton@hilton.com
or 248-585-8881
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

542 reviews from our community

Traveler rating
    268
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    62
    19
    12
See reviews for
139
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163
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Rockwood, Michigan
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 5, 2013

Stayed here since it was the closest to our destination, Royal Oak. Great location. Great Breakfast. Clean rooms. However, be sure you check to see that your door is closed properly. Twice, we were able to open our doors by simply pushing them and not using the key card. The staff is super friendly, and the night watch man has a great sense of humor.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alibabyjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, November 7, 2013
Dear Alibabyjr,

Thank you for sharing your review of the Hampton Inn Madison Heights on Trip Advisor.
We indeed appreciate your comments and feedback.

Many of our guests, especially weekend guests enjoy the convenient proximity of the Hampton Inn Madison Heights to the great dining and other fun venues in Royal Oak, MI.

We are pleased to read that you enjoyed your stay with us.

Until your next stay....

Warm Wishes,

Tonya Lewis, Director of Sales
Hampton Inn Madison Heights
32420 Stephenson Highway
Madison Heights, MI 48071
USA
+1-248-585-8881
+1-248-585-9446 fax
or toll free at 1-800-HAMPTON
tonya.lewis@hilton.com or dttmh_hampton@hlton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Godvik - Norway
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed November 4, 2013

Coming into the Hampton Inn after 16 hours on a plane was wonderful. Nice staff wishing me welcome, at the room there was a notice of me being the guest of the day with a nice little candy bag to be treater with…… almost like home!
The beds were really good; I slept like a log the 2 nights spending in Detroit. Breakfast was ordinary, I knew that in front. Everything worked out good - they even had a little treat in the evening with chocolate and fruit - on Halloween there were trick or treat candy.
If there is one thing, besides the breakfast; the room doors……they close to fast, and they cloose with a BIG BANG…normally ok, but if there are 6 girls in the next 3 rooms near you…….
No problem giving this hotel my best regards!!

Room Tip: Away from the elevators
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sah06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, November 6, 2013
Dear Sah06,

Thank you for taking time to share your experience of the Hampton Inn Madison Heights on Trip Advisor.

We certainly value your business, your time and your feedback.

We will consider the constructive points that you shared in your review with the staff for training and enhancement purposes.

** Please know fresh ideals in the complimentary Hampton Inn breakfast coming soon to all Hampton Inns and Hampton Inn & Suites ( Novemeber 2013 ).

The staff will be thrilled to hear of your enjoyment of your welcome goodies. It is important to everyone here at the Hampton Inn Madison Heights that we find ways to make our guests feel at home and welcome.

Until your next stay....

Warm Wishes,

Tonya Lewis, Director of Sales
Hampton Inn Madison Heights
32420 Stephenson Highway
Madison Heights, MI 48071
USA
+1-248-585-8881
+1-248-585-9446 fax
or toll free at 1-800-HAMPTON
tonya.lewis@hilton.com or dttmh_hampton@hlton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, IL, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 30, 2013

This hotel is a good value. Pleasant and comfortable place to stay. The staff meet my needs and provided the information and services that I requested. Breakfast was efficient to begin my business day.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Nola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, October 31, 2013
Dear NolaP,

Thank you so much for taking time to share your review of the Hampton Inn Madison Heights
(Michigan) on Trip Advisor.

We value your feedback and we are thrilled to read your compliments about your experience of our hotel.

Thank you for your compliment about our breakfast. As you may have noticed, our breakfast bar is a complimentary full breakfast bar and is open to each of our guests from 6 am - 10 am daily. Our typical breakfast bar includes: assorted breads, assorted cereals, assorted yogurts, fresh whole fruit, fruit salad, boiled eggs, fresh made waffles, hot oatmeal, eggs ( such as scrambled or one of two kinds of omelets), assorted juices, assorted teas and assorted coffees and either bacon, turkey sausage or pork sausage. We often hear such wonderful compliments like yours from our guests about their enjoyment of our breakfast :-) ....

We value your business, your time and your consideration.


Our Best,
Hampton Inn Madison Heights


Tonya Lewis, Director of Sales
tonya.lewis@hilton.com
or dttmh_hampton@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kearney, United States
1 review
5 of 5 bubbles Reviewed October 29, 2013

We stayed 3 nights while visiting our son in Royal Oak. Rooms were clean. Good breakfast. Staff was very helpful. They arranged transportation to the airport for us for our trip home. They also advised us on places to visit while we were there. Very nice hotel for a reasonable price.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Bruce E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, October 31, 2013
Dear Bruce E.,

Thank you so much for taking time to share your review of the Hampton Inn Madison Heights
(Michigan) on Trip Advisor.

We value your feedback and we are thrilled to read your compliments about your experience of our hotel.

Please allow us to highlight your compliment regarding the friendliness of the staff. In addition to the services you experienced from our staff we may share a few other services that are available that may not be commonly known to our guests. Please know that the following services are also available from our front desk staff for the convenience of our guests:

Fax and Copy Service
An Assortment of Local Menus from Restaurants That Deliver
An Assortment of Local Shopping and Mall Brochures
An Evening Manager's Reception, typically served Mon. - Wed. (peak travel times of the year)
An Honored "Guest of the Day" Daily welcomed with In Room Treats and a Welcome Letter
Fresh Coffee Assortment served 24 Hours a Day
Recommendations and Directions to Local Venues are Activities
.... And other Concierge Services as Needed :-)


We value your business, your time and your consideration.


Our Best,
Hampton Inn Madison Heights


Tonya Lewis, Director of Sales
tonya.lewis@hilton.com
or dttmh_hampton@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palatine, IL, United States
1 review
5 of 5 bubbles Reviewed October 29, 2013

Upon arrival in my room, I found a handwritten personal note of welcome and a goody bag with a bottle of water and snacks. Presumably a result of my Hilton HHonors membership, but a beautiful gesture!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, October 31, 2013
Dear AlanC,

Thank you so much for taking time to share your review of the Hampton Inn Madison Heights
(Michigan) on Trip Advisor.

We value your feedback and we are thrilled to read your compliments about your experience of our hotel.

We make every effort to make our Hilton HHonors' guest experience unique and enjoyable through special personal touches like hand written welcome notes and in room welcome baskets like you received.

We value your business, your time and your consideration.


Our Best,
Hampton Inn Madison Heights


Tonya Lewis, Director of Sales
tonya.lewis@hilton.com
or dttmh_hampton@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newberry, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 25, 2013

This Hampton Inn was very clean, comfortable and the staff was very nice and gave excellent service. The breakfast was better than most motels we have stayed in. We always try to stay at a Hampton Inn when we travel. We have never had a bad experience at any Hampton Inn. We just wish their prices were lower! This was an excellent facility.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Beverly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya L, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review, October 29, 2013
Dear Beverly P,

Thank you so much for your kind words and generous review of the Hampton Inn Madison Heights (Michigan). We certainly value your comments and business.

If we may share a few tips with you of ways that perhaps can help your future stays to be booked at the best value possible, please consider these options:

AAA Discounts (as applicable)
Extended Weekend Pricing
Group Block Offers
Weekend vs. Weekday Pricing
Employer Related Pricing
Special Package Discount Offers
Bereavement Rates

We welcome your comments and inquiries directly with the hotel by email prior to arrival at dttmh_hampton@hilton.com.

Thanks again for your valued time and consideration.

Best Regards,

Tonya Lewis
Director of Sales
Hampton Inn Madison Heights
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Property: Hampton Inn Detroit / Madison Heights / South Troy
Address: 32420 Stephenson Highway, Madison Heights, MI 48071
Phone Number:
Location: United States > Michigan > Madison Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Madison Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn

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