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Hampton Inn Detroit / Madison Heights / South Troy
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Reviews (665)
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All reviewsroyal oakroom was cleanthe breakfast areaoutdoor poolfree weightswould stay here againcomplimentary breakfastwafflesnice breakfastbusiness centershopping and restaurantseasy accessstayed nightsking bedgreat place to stayhome away from homefresh fruit
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Reviewed August 10, 2012

We selcted this property for a one night stay after a Tigers game so that we could be clsoer to home but outside of downtown. It is located in an industrial area and convenient to I-75. The staff were wonderful, the property spotless and the beds very comfortable. The pool was refreshing. We would stay here again if we were in the area.

  • Stayed: August 2012, traveled as a couple
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Thank ld4ivy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney J, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded August 14, 2012

Thank you very much for your comments; we are very appreciative that you took time to share your enjoyable experience on TripAdvisor. We agree with your comments, indeed the hotel is conveniently located just off I-75 and a short drive to downtown Detroit. The staff makes every effort to ensure that each guest has an enjoyable experience; it is our pleasure to serve. Guests seem to really relax in our spacious guest rooms—they all offer our clean and fresh Hampton bed ®, and our seasonal outdoor pool is always a splashing hit on a summer's day.

We certainly look forward to your future stay with us.

Best Regards,

Rodney Jackson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2012

4 day weekend was made easy with the Staff's help on driving instructions, grocery stores and road construction. Morning breakfast was well stocked even with a full house. Staff was terrific throughout.

  • Stayed: August 2012, traveled as a couple
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Thank dmcadamsjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney J, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded August 9, 2012

We want to sincerely thank you for the positive comments, we truly appreciate your remarks and post. It was our honor and pleasure to serve you, we are glad to read that you experienced such an enjoyable experience.

Our Best,
On Behalf of the Staff of the Hampton Inn Madison Heights
Rodney Jackson, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2012

Stayed here for 1 night to do some cross border shopping. Was a 15 min drive from Great Lakes Crossing Outlets and there is a good mall just around the corner. Rooms were clean and updated including 32" LCD TVs. Staff were super friendly and helpful. Breakfast was great and included omelets and a waffle station. Booked through Hotwire at $55 for the night. Excellent value!! Will stay again!!

  • Stayed: July 2012
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Thank Jbrum1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney J, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded July 24, 2012

Dear Jbrum1982,
Thank you so much for your feedback, we certainly appreciate your comments. The hotel staff is very glad you had an enjoyable stay. We have many guests frequent this hotel due to our close proximity to Great Lakes Crossing Outlet Mall, Somerset Collection and Oakland Mall. You are right that the rooms are completely updated; the hotel was renovated throughout approximately 2 years ago. We even have future plans to renovate our fitness center again soon, for an even more enjoyable overall experience for our guests. We offer many weekend discounts consistently on our Hampton website, many of our guests see the value in our weekend and package rates they find on our website. Remember our breakfast menu changes every day, but the breakfast menu always includes hot selections such as waffles and oatmeal and so much more. Thanks again for taking time to share your feedback with us.

Our Best Regards,
Rodney Jackson
General Manager
Hampton Inn Madison Heights

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Reviewed July 10, 2012

Got the early bird rate and it was great, the room had recently been renovated and was very clean, i have read that there are complaints because there is no bathtub, but a walk in shower works perfectly for me. the cookies and iced tea in the lobby we nice when we first arrived, and the pool was a great way to cool down. this was a great stay.

  • Stayed: July 2012, traveled as a couple
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Thank Adeem S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Thank you for your terrific review, we appreciate your comments. Please allow us this opportunity to share with you and others that may view your post and our response; the Hampton Inn Madison Heights offers a variety of bathroom styles throughout the hotel. As it turns out the hotel has a number of rooms with the stand up shower, however a majority of the hotel rooms are equipped with a bathroom with a bath tub. If a guest ever has a strong preference for one bathroom style over another, the guest may note their preference in their reservation comments or inquire with the staff upon checking in. Reservation comments are reviewed by the front desk staff the morning of the guests’ arrival. The hotel makes every effort to accommodate our guests’ special requests and comments listed in their hotel reservations. Thank you again for sharing your generous comments and wonderful sentiments.

My Best Regards,

Tonya Lewis
Director of Sales

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Reviewed July 9, 2012

We just stayed here on July 6th & 7th for our daughter's wedding that was in the area. I booked a block of 25 + rooms for our family and friends and they all loved it! Tonya was great to work with, arranging all the details and shuttle service for our guests. The hotel is very nice and clean. The only thing I would have to say that was negative, was the hallways needed to be vacuumed. Our bed was super comfortable! The hotel has be updated recently. The breakfast area was very nice and we had waffles, eggs, bacon and a few little other things. I would definitely recommend this hotel and we will not hesitate to stay there again, if in the area.

  • Stayed: July 2012, traveled with family
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Thank mitchr0xy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Thank you so much for your kind comments. We certainly had a great experience hosting you and your family for your special family event. We love working with families and groups and it is our pure delight when a group takes advantage of our shuttle service for groups of 25 rooms or more. Thank you for your feedback as well, this feedback will be shared with our entire staff from the front desk, breakfast hostess to the housekeeping team and maintenance staff.
We are constantly striving to maintain as well as improve the overall hotel experience for our guests. We are thrilled that the family and the friends of the family had a wonderful experience; a "wedding" such a happy occasion to experience. We were glad to have played a small part in your weekend celebration.

Best Regards,

Tonya Lewis
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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