This hotel is by far the worst that I have ever stayed in. The manager shouldn't have his job. He belongs working on a computer in a windowless room, never dealing with the public. He was by far the rudest individual that I have ever encountered in the hospitality industry. I travel a great deal and have experienced all types of accomodations. This hotel shouldn't be in business. The hotel is desperately in need of cleaning and updating. The pictures on the internet are far off and this should be illegal since you are expecting some degree of matching and you make a reservation based on this information. The area around the bed was soaking wet and the wallpaper was peeling off. The bathroom was filthy. The TV wasn't working. The towels were worse than those used at a car wash for drying cars. When I called down to get help from the front desk, I was told by the Manager to not bother them and would be forced to leave if another call was made. The entire experience ruined our vacation. The elevator wasn't working and with a handicapped member of our party, this was near impossible to get down from the third floor. The concrete outside the room was filthy. The beach had runoff that appeared to be sludge. I would never let my children go anywhere near the beach. The pool was closed so my children were very disappointed. No explanation was given. No passes to any water park were ever offered. ABSOLUTELY DO NOT STAY HERE!!!
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- Also Known As:
- Quality Inn And Suites Beachfront
- Quality Inn & Suites Beachfront Hotel Mackinaw City
- Quality Inn Beachfront
- Quality Inn Mackinaw City