We arrived in Mackinaw City July 21, 2012 on Saturday afternoon around 4pm looking for a hotel. The first one we stopped at was over $300. We were told all hotels were charging that. I told them I never paid that much on my life & receptionist offered to call Quality Inn & Suites for us. They were charging $289 for Sat. & $159 for Sunday. We gave credit card number to reserve it then went to it a little down the road. They gave us key & when we went in room it was not cleaned. Beds unmade. Trash on floor. Dirty towels on chair. I called front desk & after 15 minutes housekeeping came to clean. We sat outside waiting. When I checked out Mon. morning I told receptionist I had complaint about dirty room on arrival & she asked "but they did clean it?" I said of course or we would not have slept in it & that wasn't the point. I asked if they communicate with housecleaning when rooms were ready & she said mistakes get made sometimes. I told her evidently lots get made because I read reviews after booking room. Big mistake on my part. I told her she didn't seem to care. Her whole attitude sucks. I spoke to someone who stayed 2 hotels down who paid only $89 for Sunday!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Hotels.com and Travelocity so you can book your Quality Inn & Suites Beachfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn And Suites Beachfront
- Quality Inn & Suites Beachfront Hotel Mackinaw City
- Quality Inn Beachfront
- Quality Inn Mackinaw City