This was our first experience in the city and we were really looking forward to it, this motel was our biggest disappointment. We made the r.s.v.p. based on the four star rating from the internet, and an ad in our local paper. When we checked in after 3:00pm the room assignment they gave us was still dirty from the previous guests and had empty beer cans everywhere. With no apology for the fact we lugged our bags up to the second floor, we were given another room assignment.
The amenities promised in the web site include a "In room hair dryer, an iron and an ironing board". They are not inside the room at all, you have to request them from the rude staff at the front desk. Also, the "BRAND NEW 2005" water park and "hot breakfast" are not even on motel property. Both are located at an adjancent hotel and you are allowed to "use" the facilities at that hotel, you just have to walk there. The "Park setting" promised on the internet is actually a parking lot surrounded by barb wire fence. There is a playground set that is dirty and appeared run down.
The staff never welcomed us or thanked us one time and were completely unprofessional.
Take our bad experience as good advice, Do not waste your good money on the Econo Lodge, there are lots of other choices in the city and on the island itself. No hotel should be allowed to treat its guests the way we were treated.
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- Also Known As:
- Mackinaw City Econo Lodge
- Econo Lodge Mackinaw City
- Econolodge Mackinaw City