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“My worst hotel experience”

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Super 8 Mackinaw City/Beachfront Area
Ranked #25 of 40 Hotels in Mackinaw City
A TripAdvisor Member
Michigan
19
Reviewed March 8, 2004

My family and I scheduled a reservation at the Super 8 Motel. We have visited Mackinaw almost every summer over the last seven years. A reservation was scheduled at the Super 8 Hotel in Mackinaw City. My wife called and cancelled the reservation, receiving a cancellation number. This particular Super 8 Hotel has refused to honor the cancellation because they can not locate the number. We have provided the cancellation number along with a phone bill documenting the time and date we contacted the hotel. We have spent the last eight months dealing with management and have been informed they will not honor the cancellation number. We have stayed in several hotels over the years during our vacations including Super 8 Hotels. This is the worst experience we have ever had to deal with. The hotel is attempting to charge us for over $400.00 due to an error in their record keeping. I'm sorry to say we will no longer stay or recommend the Super 8 as a reputable establishment.

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661 - 662 of 662 reviews

Reviewed May 13, 2015 via mobile
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Stayed: May 2015, traveled as a couple
Thank Lei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Mackinaw City/Beachfront Area

Address: 519 South Huron, Central & Huron, Mackinaw City, MI 49701
Phone Number:
Location: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Mackinaw City
Price Range: $67 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Mackinaw City/Beachfront Area 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Super 8 Mackinaw City/Beachfront Area Hotel Mackinaw City

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