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“great location pretty good amenities”

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Best Western Plus Dockside Waterfront Inn
Ranked #3 of 40 Hotels in Mackinaw City
Certificate of Excellence
Reviewed August 19, 2014

awesome location. You can easily walk into the city and super close to the ferry. In room wifi was trash, it was completely unusable so if you need to check in on work like me be prepared to walk to starbucks. Overall very clean and nice.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Stephen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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590 - 596 of 932 reviews

Reviewed August 17, 2014

Hotel was very clean and very nice. Hotel front desk could have been a little nicer. Definitely would stay there again. Breakfast was very nice and so was the beach. I recommend a first floor beach side room. We has our own entryway the beach. LOVED THAT!!

  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank jen0105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

It was on our honeymoon when my husband found feces in our bed and he thought it was a bug, he literally smeared it on the sheets and even picked it up before he realized what it was, the manger the next morning would not look at our pictures her sorry was pathetic and more appalling than the whole thing itself, she seemed bothered we even came to her about it, had it not been for the housekeeper, we would have woke that manager up at 11:30pm made her come give us our money back and left to stay somewhere else. never have we been treated so little in our lives.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
4  Thank Rudolfo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 231-436-5001.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014

Even though it isn't a luxury hotel or anything the Best Western Dockside has been our choice in Mackinaw for multiple trips up now. The rooms are cozy and have just been renovated and the new bedding was very comfortable and the main bonus of the place versus the other beachfront hotels is the location. Great location we walked to the ferry dock it's the closet hotel to downtown and right across the street from shopping! The breakfast was just OK definatly not great. The walls are pretty thin and this isn't great since you can here motorcycles at 3 am in the morning and showers in other rooms turning on but it wasn't a big issue. Would recommend for a stay in Mackinaw if you want a cozy, clean room, a nice bed and be able to walk to downtown.

Stayed: August 2014, traveled with family
Thank PeTTer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 231-436-5001.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2014

This hotel's best feature is it's location. The rooms are clean, beds comfy. We had a room right off the beach and the view was fabulous. We enjoyed free breakfast each morning. The staff isn't overly friendly, but i wasn't there to make friends - simply relax and enjoy and believe me I did enjoy every minute I spent at this hotel. Highly recommended this hotel even though they missed my wake up call request. Love this place.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Doris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

We had a clean neat room with a comfortable bed. But the decorating is dated with dark wood work and beige walls. The room had a large flat screen TV, mini frig, and Jacuzzi but no microwave. The WiFi was so slow as to be non-existent, probably due to high usage. The room had a nice view to the east of Lake Huron and a patio with access to the beach area. We had to turn off the dehumidifier to sleep. The front desk was able to arrange ferry and trolley tickets. Unfortunately the complementary breakfast was not tasty. The scrambled eggs had no taste while the sausage patties had an off taste to me. The sausage gravy had a starchy taste and we did not try the u-make-waffles.

Room Tip: Okay Room But Eat Breakfast Elsewhere
See more room tips
  • Stayed: August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank OldBoyScoutFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2014

My husband and I were here in September for our honeymoon. The room was beautiful. We had a jacuzzi room on the lowest level where we could walk out onto the beach. At night, you can see the lights from the Mackinaw Bridge lit up. We loved it. Right in town, we walked to restaurants, to get fudge and hot drink from Starbucks. The breakfast room is cute, located above the main lobby doors in its own nook, they had anything we could as for: waffles,biscuits and gravy, cold cereal, eggs...all complimentary. During the day, we sat out on the beach and watched all three ferry lines as they came in, each time, creating beautiful waves that lapped on the shore. Not too busy this time of year, it was the perfect cozy and relaxing stay to celebrate our new marriage. Wish we could return year after year.

Room Tip: We had a romantic bottom-level jacuzzi room which was quite spacious, had an incredibly deep tub, lo...
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank UpNorthFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at Best Western Plus Dockside Waterfront Inn, responded to this reviewResponded September 26, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Dockside Waterfront Inn

Address: 505 S Huron Avenue, Mackinaw City, MI 49701
Phone Number:
Location: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Mackinaw City
Price Range: $83 - $736 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Dockside Waterfront Inn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Best Western Dockside Waterfront Hotel Mackinaw City
Best Western Mackinaw City
Mackinaw City Best Western

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