My family of 18 had reserved several rooms at this hotel weeks in advance. The evening before our check-in, I received a call from the manager/owner stating that they lost electricity and he needed to cancel all our reservations. We then had to search online for last minute reservations, which cost the family almost 3 times our budgeted amount. When we arrived in Mackinaw City, we visited the Court Plaza Inn and Suites only to see a full parking lot. I spoke to the owner who told me that they finally got their power back late last night. I asked him, "so all of these cars are from people who booked a last minute reservation?" He responded, "no, I didn't have time to call everyone to tell them the power was restored." I guess he chose those individuals (by name?) he wanted to call back. I do not believe him. I think he was probably being racist to my Hispanic family, and decided to cancel our reservations to charge other people twice, maybe three times the amount for a last minute reservation. He was completely unprofessional.
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- Also Known As:
- Court Plaza Hotel Mackinaw City
- Court Plaza Inn And Suites
- Courtyard Mackinaw City
- Courtyard Hotel Mackinaw City
- Mackinaw City Courtyard