Where do I start?? Recently my husband and I took our honeymoon in the U.P. The first night there we stayed at a Comfort Inn and had no problems..Then We find Comfort Suites. You think you are getting a Suite but low and behold you are just getting a room..Beware cause you get charged the whole amount of money up front but they dont let you know this before your stay is up. And no reciept is given to you until the end. The area that we stayed in was above the waterpark. There were kids running up and down the hallway at all hours and doors slamming. The wind was coming through the bottom of the door that you could see under. It looked like the builders forgot how to cut the drywall straight. It didnt look like a high quality hotel like it suggests. Everybody in town can come to the pool / hot tub/ waterpark. In which I got glass in the top of my foot cause someone apparently broke glass in the hot tub. we felt it on the ledge. There is no one there to make sure that these are hotel guests in the area. The sauna was unavailable for use. It was filled with a hose and several chairs. These rooms are not even featured on the site and they have no balcony as it says. You are given security cards to get into the building but the building is left unlocked so the only thing you use your security card for is the room. When calling the manager of the faciltiy to question him on the billing and about the room itself he had no professional responses just excuses. We had to call there 5 times to finally talk to him because he was not available and never called back. He stated he never got the message . Anyways I would not recommend anyone stay here. It is a joke. They are crooks. We are in contact with the choice hotels main headquarters in order to resolve this issue.
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- Also Known As:
- Comfort Suites - Mackinaw City Hotel Mackinaw City
- Mackinaw City Comfort Suites