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“Very accommodating on short notice.”

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Crown Choice Inn & Suites Lakeview & Waterpark
Ranked #32 of 39 Hotels in Mackinaw City
Greenbush
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very accommodating on short notice.”
Reviewed October 17, 2013

With short notice we were given two very nice and spacious rooms very close to each other. Everyone, I mean everyone were very helpful. The desk clerk on duty went our of his way to accommodate us. The cleaning staff helped to direct us to our rooms. The young lady taking care of the breakfast buffet was very cordial and also went out of her way to help us with what we wanted and insisted she would cleanup after us. Just an outstanding experience. Highly recommend this facility.

Room Tip: If you are Choice Privileges request an upgrade if available.
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  • Stayed October 2013, traveled with family
    • Value
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Helpful?
Thank Johndi41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Grand Rapids
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 15, 2013

My wife and I have stayed at this hotel several times in the past. Our most recent visit was September 30, 2013. This hotel is across the street from Lake Huron and the Star Ferry Lines, which provides easy transportation to Mackinac Island. The hotel rooms are very clean and have all the great amenities you would expect from a great hotel. Their breakfast in the morning is wonderful. There is also a water park inside the hotel for hotel guests. During the summer and early fall seasons, consider yourself lucky if you are checked in by Michelle. She is truly an asset to this hotel. If you have stayed at this hotel before, as we have, she will probably remember you and will upgrade you to a great suite room, if available.

Room Tip: Join the Choice Privileges Rewards Program where you can accumulate reward points for a free nights...
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Charlie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 2, 2013 via mobile

Great room layout with privacy for bedroom area. Across from ferries. Only positives.
Negatives: No way to cool sitting area. Breakfast below average. Coffee not reachable by anyone under 5'6' or handicapped. No yogurt. Food barely average. Plumbing backs up. Elevator extremely difficult to reach and use. Can't adjust water temp in tub. Pool too cold to swim.

  • Stayed October 2013
    • Value
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Helpful?
Thank Madre0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 29, 2013

We stayed 4 nights. We traveled with another couple and they as well as us enjoyed our stay. Yes the hallways smelled weird but our room was nice. No bugs, no dirty carpet as in lots of reviews. Front desk girl was nice especially the one when we booked our room. The breakfast was ok. The sausage and gravy was not like anything I've ever had but there was plenty of other things to choose from. All in all this is a nice place to stay. I would stay there again even tho I'm sure I'll never be back in the area again.

  • Stayed September 2013
    • Value
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    • Service
Helpful?
Thank redmustang06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 12, 2013

.....with all the horrendous reviews - including one of mine previously submitted -.why people keep making reservations here? If a hotel has more "1 star" ratings than any other isn't that a key indicator it is not a good place to stay? I also "love" how the management only replies to the (few) positive reviews - never acknowledges PAYING guests issues or negative feedback - in person or via Tripadvisor. That speaks volumes right there. Unfortunately, this is privately owned but if you do have issues call Head Office in Ohio. THEY will listen. I often check out hotel reviews for the ones I have previously reviewed - just out of curiousity and to see if other guests felt the same. I am so disgusted with this place on every level I had to put another 2 cents in.

Room Tip: Tip - don't stay here
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  • Stayed September 2013, traveled with family
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Helpful?
Thank LUGGAGETAGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
4 reviews
Reviewed September 11, 2013

We booked this hotel specifically for the water park for our 4 year old daughter.... The water was so cold she could barely get in (and she will pretty much swim in anything) we complained to the front desk several times but nothing was done. At checkout, the manager told us the waterpark was "always at 75 degrees" and basically accused us of lying about it being cold...he was rude and did not care at all that we were unhappy. We also witnessed another woman complaining about the cold water to the staff and they completely ignored us all. The breakfast was average, but the breakfast room smelled like mold, as did all the stairs and hallways leading to the water park. Our room was ok, but everything else was a complete disappointment.... We will never stay here again-their service was atrocious,

  • Stayed September 2013, traveled with family
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Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marana, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 9, 2013

Two Nights in an overpriced and cramped two-room suite - connected by a single walkway that stuffed in a small kitchen, a closet, and a single bathroom. Hardly suite-worthy, and certainly not worth the almost $800 bill for two nights. Breakfast was skimpy, the water park was nice, but not that inviting. Granted, it was the busiest weekend of the year....and our view of the parking lot was stunning.

Room Tip: Go across the street to the other Comfort Inn, but book well in advance of a holiday weekend.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Trippished
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Choice Inn & Suites Lakeview & Waterpark

Property: Crown Choice Inn & Suites Lakeview & Waterpark
Address: 722 S Huron Ave, Mackinaw City, MI 49701-9618 (Formerly Comfort Suites - Mackinaw City)
Location: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool
Hotel Style:
Ranked #32 of 39 Hotels in Mackinaw City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Crown Choice Inn & Suites Lakeview & Waterpark 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites - Mackinaw City Hotel Mackinaw City
Mackinaw City Comfort Suites

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