We were very excited for our Memorial weekend vacation to Mackinaw. We arrived late to the hotel and literally unpacked the car and put the kids to bed. When we woke up the next morning we realized we had landed in some kind of dirty/icky-land. There was an un-clean smell, followed by dirty carpet/floor and even some lovely smashed May-flies on the walls. We called the front desk and notified them of the situation and they did say they would thoroughly clean the room while we were out that day. When we returned, I'll admit it was cleaner...but it simply masked the bigger issue that THIS HOTEL HAS A MAJOR CLEANLYNESS PROBLEM!! The hallways/stairwells are disgustingly dirty. Filth has accumulated in the hallways for SO LONG, that the corners had literal piles of dirt/food/grim in them. Dirty elevator too. Empty cups on the floor for multiple days. Which mean cleaning staff walked right past them without picking them up. It also means that there is no manager checking up after the staff. The "Water Park" is just like the hotel. Dirty...dirty...disgustingly dirty. It was a glorified play set with some hoses attached. But again, it was hard to get past the filth! Literal filth!
Stay away!! STAY AWAY...unless you are a new cleaning staff and can help this hotel revive itself!!!
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- Also Known As:
- Comfort Suites - Mackinaw City Hotel Mackinaw City
- Mackinaw City Comfort Suites