If you do not care about getting good service, stay at this hotel. For several years, we have been staying at this hotel in the off season. We mainly stay because it's one of the few hotels open in the winter. When my friend called to make a reservation, she was told that they did not have any regular rooms available (only jacuzzi suites) so I booked through Expedia. When my friend arrived, she was given the third degree about why we booked through Expedia since they had plenty of rooms available. They also said that they would have given us a better rate than Expedia did. She told him what she was told on phone by someone at the hotel. He did not have a comment. There were several hockey teams staying at the hotel so it was a little bit loud. We had a room right by the elevator/stairs. That made it worse. Wouldn't you think that if you had rooms available, you would put us in a room further away from all the hockey teams??? The breakfast, as stated in other reviews is not good. The "pancake" maker that was used as a selling point on the phone (we did not care about it, but it's part of their "stay here because..." speel), was not working while we were there. The woman in the breakfast room was not friendly. Our room was clean and the only relatively friendly employee was the woman from housekeeping. There is a negative feeling at the hotel. Lots of homemade signs saying "don't do this, don't do that". We will definitely be looking for a different hotel to stay at next time we plan a trip to Mackinaw.
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- Also Known As:
- Hamilton Inn Select - Beachfront Hotel Mackinaw City
- Hamilton Hotel Mackinaw City
- Hamilton Hotel Select Beachfront