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“Efficient & Great Customer Service”

Shepler's Mackinac Island Ferry
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Lumberjack Show Tickets
Certificate of Excellence
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Attraction details
Owner description: Shepler's offers 5 different Lighthouse Cruises through the Straits of Mackinac. Each cruise is narrated by the Great Lakes Lighthouse Keepers Association. A portion of the proceeds from each cruise go to help with upkeep and restoration of area lighthouses. See the full schedule and buy tickets online.
Useful Information: Bathroom facilities, Wheelchair access, Lockers / storage, Food available for purchase
Reviewed July 14, 2013

Shepler's is the must ride ferry to Mackinac Island. EXCELLENT customer services - all employees were extremely friendly and accommodating.

If you buy your tickets online you will receive around $2 discount/ticket or a free child ticket with the purchase of 2 adults. (The promotions may change from time to time - see the website to get the latest one).

We also bought tickets for our bikes at $8/ticket. If you have a bike and a way of getting it up north, bring your own bike - it is the way to go! The staff makes it easy - they take your bike and load it on the ship and brins if off so it is ready for you when you get off in Mackinac. The Shepler's ticket window in Mackinaw City also has bike maps for the island. If you bring your own bike, pick a map up from the Shepler's in Mackinaw City and you will be able avoid the bike rental places when you get to the island.

From start to finish, the Shepler's facilities are nice, clean and look better than the competitors. I will certainly only take Shepler's!

Lastly, Shepler's offers returning ferries later than competitors - check out there website for the complete schedule as it varies by season.

You know if the Grand Hotel uses Shepler's for their guests that it must be the way to go!

Thank Katie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"mackinac island"
in 546 reviews
"overflow lot"
in 26 reviews
"great service"
in 134 reviews
"grand hotel"
in 85 reviews
"great ride"
in 117 reviews
"mighty mac"
in 131 reviews
"shuttle service"
in 33 reviews
"text message"
in 23 reviews
"free shuttle"
in 32 reviews
"return trip"
in 73 reviews
"friendly staff"
in 84 reviews
"carriage ride"
in 31 reviews
"your luggage"
in 47 reviews
"the upper deck"
in 38 reviews
"smooth ride"
in 46 reviews
"overnight parking"
in 34 reviews
"on line"
in 42 reviews

2,147 - 2,151 of 2,446 reviews

Reviewed July 14, 2013

Ran on time, personable crew, efficient. Sailed to the island with friends, took the ferry off to get back to our car. How 'on time' were there? Scheduled to leave at 1pm and we were underway at 12:50---they had told us to be there a half hour ahead of time and they weren't kidding.
As we were underway to Mackinaw City, one crew member came through the rows of passengers, asking about our day, did we enjoy the island, etc, and truly seemed interested.
A note re one-way tickets: there's no info on the website about purchasing one-way tickets, I had to make a phone call, and learned you purchase them on the island. Can get them in advance for the specific ferry time you need.
And, they had a cart we could borrow to use to transport our bags from the boat to the ferry pier. How many places do that? 'Sure, here's a cart, take it off premises but just bring it back....'
We also needed to use the Mackinaw Shuttle service, and they were right there as the ferry docked, to take us to the airport nearby to get our car. The ferry and this shuttle service run like a Swiss clock, they have it 'down' !

Thank 5Martini5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

Free parking (single-day only), coffee, clean restrooms, electronics charging station in a comfortable waiting room; all before you even get aboard the ferry. They had the most ferries running (about every 1/2 hour). The trip was quick and comfortable. The staff was friendly and professional. We got on in St. Ignace. The signs were very clear and the staff very helpful.

Thank Erin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

We purchased our round trip the night before our trip to the island. The lady was very helpful, and gave us discount even though we did not have any coupons.
The boats were fast. We sat on the top deck and watched the straights and bridge.
Kids loved it.

Thank Max R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 11, 2013

Quick ride to the island right from downtown Mackinac City. Like being able to walk around the city and then catch the ferry. Great to sit on the top deck, view the bridge, and take pictures as you head to the Island. Get your tickets online and like them on Facebook to get discounts.

Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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