Ran on time, personable crew, efficient. Sailed to the island with friends, took the ferry off to get back to our car. How 'on time' were there? Scheduled to leave at 1pm and we were underway at 12:50---they had told us to be there a half hour ahead of time and they weren't kidding.
As we were underway to Mackinaw City, one crew member came through the rows of passengers, asking about our day, did we enjoy the island, etc, and truly seemed interested.
A note re one-way tickets: there's no info on the website about purchasing one-way tickets, I had to make a phone call, and learned you purchase them on the island. Can get them in advance for the specific ferry time you need.
And, they had a cart we could borrow to use to transport our bags from the boat to the ferry pier. How many places do that? 'Sure, here's a cart, take it off premises but just bring it back....'
We also needed to use the Mackinaw Shuttle service, and they were right there as the ferry docked, to take us to the airport nearby to get our car. The ferry and this shuttle service run like a Swiss clock, they have it 'down' !
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