To Mr. Never Go Back,
I do believe you are mistaken. I was also at the Riviera at the time of your visit. Even though I was a few doors down from you, I can assure you that your review of this establishment was missing a few key details. As I recall, you and your girlfriend were (to be kind) quite intoxicated, and listening to obnoxious music into the early morning hours. I also have quite a hard time believing that the owners (who happen to be very kind and extremely helpful) put you out of the motel for something as rediculous as locking yourself out at two o'clock in the morning. I have done the same thing a couple times. As far as there being a scene the next morning, you deserved to be treated as you were. I was on my way to the lobby for another cup of coffee, and heard how you addressed the owners wife. There was absolutely no excuse for your behavior. There is no reason on Earth to be disrespectful and rude to others (even if they are a complete stranger.)
To Hoodwinked By The Riviera,
I have stayed with the Riviera for several years now, and I can honestly say that the owners would NEVER "give a room away." When making a reservation, I ALWAYS pick up the phone to make my reservation, and have NEVER had any kind of trouble. Computer contact, no matter who the sender/recipient is , is not reliable. Besides, everyone makes mistakes...you referred to them as Riviera Hotel, when in fact they are Riviera Motel.
To everyone else, yes the rooms are a bit outdated, so what. The AMAZING view, the coupons the motel offers, and the helpfulness and sheer kindness from the owners make up for it. I would NEVER stay anywhere else in Mackinaw, because the service at the Riviera is the BEST!!
- Official Description (provided by the hotel):
- In the shadow of the Mackinaw Bridge, the Riviera Motel has comfortable, clean, affordable rooms with a one-in-a-million view of the Mackinac Bridge. And with everything Mackinaw City and Mackinac Island have to offer just steps from your room, a lazy stroll will get you to all the major attractions. The Riviera is also surrounded by state parks, so going on a picnic is as easy as saying, "Peanut butter and jelly!" You can enjoy all kinds of outdoor activities including flying kites, skipping rocks, walking on the beach or just enjoying the view. Family-owned and operated, your friendly hosts and their staff are always willing to recommend a good restaurant, call a shuttle or just chat while you enjoy your complimentary cup of morning coffee, tea or hot chocolate. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Orbitz, Agoda, Odigeo and Travelocity so you can book your Riviera Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.