No control of a.c. In room. Water barely hot even at all hot! Hallway no a.c. But thermostat showed it to be 87 degrees. One day it was only 79. The breakfast room had no a.c. And no door to open to let in cooler air. First day totally full most have been 80's made me Iill due to health problems. When arrived bathroom had hair sink in tub and long black hairs draped on towels ck! Repeatedly keys lost code. The Spielberg look alike at desk. Condescending to age 60 and daughter 30. acted like we had no idea how to operate key cards. finally came up and reset door no problems after manually resetting door. Recoded cards 4 times keep getting locked out ! Went to pool no waterfall as showed on site not on or broke 26 month twins would have loved if it worked.when you pay over 1000.00 for 5 nights expected more. Also had to keep getting towels not enough for 5 people. They said they only give 4 towels due to thief . Make print out for maids that show how many guest in suites . Lake view nice! No ice bag 3 days no cups acted like we were being because we wanted a well cleaned and stocked room. Not impressed by hotel staff at front desk only one not with attitude was a very nice young blonde girl! No wish to come back due to poor service and hot rooms hallway and breakfast area. When you pay this kind of money first time never had a suite where you had room control over your a.c.. 74 too hot for me!
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- Also Known As:
- Mackinaw Beach And Bay - Inn And Suites
- Mackinaw Beach And Bay Hotel Mackinaw City