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“Great value, but watch out for the sneaky 6% surcharge”
4 of 5 bubbles Review of Pontiac Lodge

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Pontiac Lodge
Certificate of Excellence
Indiana
Level Contributor
210 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Great value, but watch out for the sneaky 6% surcharge”
4 of 5 bubbles Reviewed July 30, 2009

I got a great rate at this hotel. Room was clean and comfortable.
Room included a kitchenette so I could make my own coffee. Cable TV included the CBC out of Canada (great news programming). Staff was friendly.
However, an outdoor light kept the room too bright since it shined through the cheap shades. On the downside, a sneaky "6% fee" was tacked on "to pay for the hotel". I asked if this wasn't already captured in the room rate. "No, all the hotels add this on," I was told (not true). When I asked the manager, she said the full price should have been quoted--but still couldn't explain what the extra 6 percent surcharge was for. Moral to travel industry including Mackinac Island shuttles/ferries/hotels/restaurants: we are in a recession and you can no longer get away with such trickery on travellers. Eliminate such fees or add them to the room rate (this goes for :"resort fees" and other hidden charges). Tourists are in no mood for such gamesmanship.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 2Midwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
    95
    46
    14
    3
    2
See reviews for
57
71
4
5
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
momtothree5
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed July 10, 2009

Every summer my husband and I like to take our three children to Mackinac Island for a relaxing summer getaway during a hectic summer of baseball games and other commitments. We like to try out different hotels and decided this year we would try the Pontiac Lodge because we had seen a review that said it was nice. I can’t tell you how disappointed we were from the start. The location is right in the middle of downtown and there is near constant horse traffic going by. The interior is nothing special and overall our experience wasn’t memorable. I spent the entire time wishing we were somewhere else and that was a very disappointing way to spend our time on our favorite Island.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank momtothree5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 7, 2009

Comfortable rooms, great location! Teenagers can ramble up and down Main Street to Fort Mackinac, the Haunted Theater, and any number of fudge shops and gift stores. Plenty of restaurants nearby. Rooms clean, atmosphere very comfortable and homey. The staff are wonderful! The proprietors are top-notch and can help you with everything you need. After a long trip from Colorado this was just the kind of place we needed.

  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MountainMaizie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 6, 2009

I stayed at the Pontiac Lodge approximately one year ago on the quaint Mackinac Island. The lodge is comfortable. The location is great because it is right on Main street and since there are no cars the convenience is really important. There is a nice restaurant right next door. We loved Mackinac and really enjoyed the friendly atmosphere of the Pontiac Lodge. I will plan to return.

  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank loonfeather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, MI
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 6, 2009

Being in the heart of the city and close to everything was great. Loved waking up to hear the horses starting their day and bringing the town to life. It was great to pop down for breakfast at The Village Inn each morning. We've been to Mackinac Island dozens of times and this was the first time we stayed so close to the center of downtown and we loved it. We will definitely stay here again!

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Islandhoppercouple7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 6, 2009

The Pontiac Lodge is a casual and comfortable hotel right in the heart of the action on the Island. Owner Ron was born and raised on the Island and with his wife Mary they offer personal tid bits of information that can make your experience on Mackinac Island a most memorable one. Their Village Inn restaurant is a must. You haven't been to Mackinac unless you tried the planked white fish!

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BoliverFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FERNDALE, MI
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 2, 2009

The service always came with a smile. The rooms were clean and comfortable. The location was perfect, right in town on Main Street. I loved the welcoming staff and the homey feel. Can't say anything bad about it. Loved it!!!

  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JKCM123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pontiac Lodge

Property: Pontiac Lodge
Address: 1376 Hoban St, Mackinac Island, MI 49757-5151
Location: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #1 of 6 Specialty Lodging in Mackinac Island
Price Range (Based on Average Rates): $
Number of rooms: 11
Official Description (provided by the hotel):
The Pontiac Lodge is a an intimate boutique hotel located in the heart of downtown Mackinac Island. Offering suites, king rooms with Jacuzzi tubs, and rooms with one or two queen beds. Most of our rooms feature wet-bars,small refrigerators and microwave ovens. We are located above the specialty shops on Main Street and are only accessible by stairway. ... more   less 
Also Known As:
Pontiac Hotel Mackinac Island

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