We stayed at The Island House Labor Day, 2006 and were thrilled. For a fraction of the price of the "big name" hotel on the Island we found the facilities superb and the staff extremely accomodating.
The porch (they call it the veranda) is not as huge and famous as the one at the "big name" hotel but sitting there and watching the traffic down on the street and the marina is unforgettable.
This year we were there the same day and in the same rooms. We found the staff just a bit less enthusiastic (adequate would be a better description.) The television reception was non-existant. We were told they were working on it. There were spiders and webs all over my friends room (my room was spared.) We were told that there were spiders everywhere on the island this year. No apologies for either situation.
Buffet breakfast was adequate. (I get better variety and quality at Old Country Buffet at home, though.) We did not have other meals at the hotel. We like the Yankee Rebel downtown much better.
But attention to little details is one of the things that can make or break a stay. My little annoyance was that I paid by check in advance. Long story but it turns out that I overpaid. By about double. I was told on the telephone that the overpayment would be paid on arrival. On arrival I was told that the payment would be given to me on check out. On check out I was told it would be mailed. It took over two weeks. That's not a big deal but surely an indication of where customer satisfaction rates on their scale.
It is a good hotel and we like it and will probably return. But nothing is consistant and surely nothing is perfect.
- Official Description (provided by the hotel):
- Since 1852, guests at the historic Island House Hotel on Mackinac Island, Michigan have enjoyed the escape to a simpler time. Disembarking on the island is truly like stepping back in time. Motor traffic is prohibited on the island, making walking, biking, and horse-drawn carriages the preferred modes of transportation. This family owned historic landmark offers modern conveniences within a historic setting. Open from May through October, there are several packages available to help you plan your perfect island getaway. Mackinac Island has a long and storied history, beginning with the Native Americans who populated the Straits region, followed by French fur trading. Abundant natural resources made Mackinac Island an important post in the lucrative fur trade and a hub of fishing activity. In the 19th century, tourism became the island’s main industry and today, new generations discover the charms of this quaint resort community. The Island House Hotel has the distinction of being the only hotel located within the boundaries of the pristine Mackinac Island State Park. We look forward to welcoming you to the breathtaking beauty of Mackinac Island, one of Michigan's most photographed and talked about travel destinations. Located between Michigan's upper and lower peninsulas, the Island offers you unforgettable natural and historical treasures surrounded by the sparkling blue waters of the Great Lakes. With an eight-mile circumference, Mackinac Island offers an abundance of attractions for adventurers of all ages. Parasailing, historic tours, hiking trails, narrated carriage tours, horseback riding, drive yourself horse & buggies, shopping, dining and watching world famous Mackinac Island fudge being made. Hotel amenities include: indoor heated swimming pool, air conditioning, evening bonfire for roasting smores, concierge service, onsite bike rentals, as well as excellent in-house fine & family dining at 1852 Grill Room or Ice House BBQ. Today, with our beautifully renovated guest rooms and breathtaking views of the marina and Mackinac harbor, the Island House offers you a timeless escape from everything that's ordinary. From our veranda, discover for yourself why this extraordinary island has beckoned visitors world-wide for over three centuries. In addition to stunning waterfront views, guests choose the Island House Hotel for its convenient location. Far enough from the downtown hustle to enjoy the sounds of horseshoes on the pavement and gentle breezes off the water yet just a short walk to the Mackinac Island’s most popular attractions and shopping. Whether relaxing on the porch or enjoying drinks with friends in the garden, the Island House Hotel delivers the complete Island experience. ... more less
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- Also Known As:
- Island Hotel Mackinac