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“Grave disappointment”
Review of Hotel Iroquois

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Hotel Iroquois
Ranked #2 of 12 Hotels in Mackinac Island
Certificate of Excellence
A TripAdvisor Member
“Grave disappointment”
Reviewed July 16, 2004

I am writing to express my disappointment in the service we received when dining with you June 20 or 21,2004. We had made 6:30pm reservations. We annually dine with you as it has been our favorite place on the island. Two of our guests were from WI & two from lower MI. Prime rib dinners were ordered medium rare and came medium to well done. We were told that at that time of day med rare was not available. My dinner arrived cool and had to be reheated. Is there a new chef? The former chef had an expertise we had formally experienced. I understood from our guests the matre de was displaying some unhealthy nasal habits which I did not see. I am sorry to say the next day I could not recommend you to a friend.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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643 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • English first
  • French first
  • Any
English first
A TripAdvisor Member
Reviewed July 3, 2004

Wow!! What can I say? We just returned from celebrating our 20th wedding anniversary at Mackinac Island! I would not have spent it anywhere else!! The Iroquois Hotel is spectacular. As soon as we stepped off the ferry, we were greeted by our porter. He was a wonderful young man. We were pleasantly suprised as we entered the hotel. It was like a dream come true when we stepped in our meticulously decorated room. Our room was always supplied with fresh towels and linens and our bed was turned down each night. How lovely to feel so special. Once again, the hotel staff were friendly, helpful and eager to share the best places to visit on the island. Our anniversary dinner at the hotel's Carriage House Restaurant was delicious. I let them know it was our anniversary earlier in the day, so when we entered the restaurant, the hostess, the waitstaff and bartender each greeted us with "Happy Anniversary". They also made sure we had fresh flowers on our table, what a nice touch. We stayed two nights! We could have stayed forever! Truly, this was the most relaxing and wonderful place to spend time with the man I love. Great memories continue. I cannot wait to go back!

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12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheaton, Illinois
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 23, 2004

We stay at the Iroquois Hotel at least once a summer. The rooms are beautiful, the staff is wonderful and their Carriage House is one of the best restaurants on the Island.

  • Stayed August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Bonnie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 16, 2003

My husband and I just returned from our first overnight stay on Mackinac Island. We stayed two nights at the Iroquois Hotel. The Hotel was absolutely beautiful and the service was wonderful. We will be staying there on our next visit(s) to the Island. Enjoy!

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8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 12, 2003

We stay at the iroquois every summer. We love it. It is beautifully decorated and the staff is always pleasant and very helpful. The restaurant is also the by far the best on the island,

Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed May 8, 2003

We stayed at the Iroquois over Memorial Day weekend and had a wonderful stay. Our room was small compared to the newer hotels today, but it was decorated so beautifully with bright cheery wallpaper & the white wicker that is a trademark of Mackinac Island. We had a bay window looking at the lighthouse. Service is outstanding. We ate at the restaurant and had a wonderful dinner and again great service. Would love to return to Mackinac Island again this summer as it is such an unbelieveable place and the Iroquois would be our first choice. It is also conveniently located near the ferry docks and the downtown area. Take your bike as the Island is so beautiful on the far side too - remember no cars. Have a great time!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Iroquois

Property: Hotel Iroquois
Address: 7485 Main Street, PO Box 456, Mackinac Island, MI 49757
Location: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 12 Hotels in Mackinac Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Iroquois 3*
Number of rooms: 46
Reservation Options:
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