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“Wonderful selection of food in an elegant atmosphere.”

The Grand Hotel Luncheon Buffet
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Large groups, Scenic view, Business meetings, Families with children
Dining options: Lunch, Brunch, Breakfast, Dinner, Buffet, Free Wifi, Full Bar, Highchairs Available, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Saint Joseph, Michigan
Level Contributor
221 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
“Wonderful selection of food in an elegant atmosphere.”
Reviewed October 9, 2012 via mobile

Beautiful dining room ,wonderful service and abundant selection of excellent food. A selection that should please everyone.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jeff49085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

Visitor rating
    253
    103
    70
    32
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Tampa, Florida
Level Contributor
47 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Pay for the experience”
Reviewed October 9, 2012

It was worth the experience and we're glad we did it, but we wouldn't eat at the buffet again. The food was good, but it was very crowded and it kind of felt like we were packed in like sardines. The Grand is definitely a must see.

Visited October 2012
Helpful?
Thank FamTrav08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westminster
Level Contributor
94 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“A lot of food selections!”
Reviewed October 7, 2012

Yes, it's pricey at $30 per person ($meaning $30 after the $10 entry fee is deducted) but the selections are outstanding!

Visited October 2012
Helpful?
Thank DianaWestminster_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lafayette indiana
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“I suppose my expectations were too high.....”
Reviewed September 26, 2012

But, shouldn't they be? Afterall this is the Grand Hotel. The grounds are beautiful and the hotel itself is stunning. And although the food was adequate, it was the service that disappointed us most. Like other reviewers, we arrived just before the "last seating" at 2 p.m. Promptly at that time, the pianist stopped playing and the wait staff began dissasembling the buffet and preparing for dinner. They were loud, rude and unaccommodating.Table service was slow and drink refills were non-existent. One waiter brought an entire tray of silverware and dumped it on the table next to us. Another waiter was attempting to balance a tray of saucers on his head to the laughter of his co-workers. This is the Grand? No one said thank you. No one even noticed when we left. To top things off, when we decided to politely alert management of our experience, no one seemed to care. It's apparent that this American icon is poorly managed by executivies who simply rest on their laurels and have no clue about customer service. I so wanted to love this place : (

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank allirae65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
121 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Great setting - good food - crowded - recommend experience one time”
Reviewed September 26, 2012

We did enjoy the experience; however, wouldn’t repeat. Request a window table for an excellent view of the lake and grounds. Decor and ambiance was what you would expect for an upscale hotel; however, not 4 star. There was a good variety of excellent entries and desserts. Drinks & coffee were outstanding. However, the desserts were served in relatively small quantities for the large number of diners resulting in an item being available for a short period (For example, we noted from being placed on the dessert table, the crème brulee was gone in about 5 minutes. ). Although, the crème brulee was merely average sugar was too thick and overdone, the crème was perhaps undercooked hence a bit watery. The tables were crowded together. Similarly, the serving tables were placed in the only center aisle, effectively blocking it. This forced diners to walk between dining tables, increasing the crowding. The individual table settings were excellent with good tableware, table cloth & napkins. Service although OK, was not what one would expect for the price.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank aestimare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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