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Best Western Lakewinds
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Reviews (814)
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All reviewsno elevatorpool areahot tubpool tablemassage chairbirthday partyroom was cleanthe breakfast areafirst floorbagelsking beda great stayss badgerenjoyed our staywould stay againfree breakfastlake michigan
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484 - 489 of 814 reviews
Reviewed October 13, 2013 via mobile

My husband, three year old and I booked through the Best Western 800 number on our way up to Ludington the night we were to arrive. Lucky to get a room that late. We signed up for the free rewards program which got us a free bottled water and a bag of snack crackers.
We arrived after midnight and were quickly checked in. There are no elevators to the second floor, only stairs so be prepared to huck your luggage upstairs.

The hallways to the rooms are open to the swim area in the center of the building so be prepared for humidity. (The sound from the pool was not noticeable in our room.)

The rooms are sparse and don't boast too much by way of comfort or plush... But it's a best western, not 5 star hotel so be realistic. The Beds were okay, dresser drawers smelled old. There was a little fridge in the room, handy.

The water slide had odd hours and varied from the laminated amenities card in the room so call the front desk to get the right hours. The free breakfast was good, lots of variety.

The staff was super nice and friendly.

Stayed: October 2013
Thank skweingartz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovebwlud, Director of Sales at Best Western Lakewinds, responded to this reviewResponded October 22, 2013

skweingartz, thank you for your review. We are always making improvements to the hotel and appreciate you letting us know what you enjoyed about your stay as well as things that we can improve on. We hope that if you travel our way again that you give us the opportunity to show you our hotels improvements.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

We chose this hotel because we were traveling with our dog. They offered accommodations for a very reasonable rate. Our room was on the first floor, close to an exit and most importantly did not smell like other animals had been in the room. Staff was very friendly. A door tag was provided to let others know a pet was in the room. Breakfast was adequate, altho it was served by the splash park and the chemical smell was not very appetizing. There was also a very large group there which monopolized most of the seating. Plenty of parking and a nice playground for the kids.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovebwlud, Director of Sales at Best Western Lakewinds, responded to this reviewResponded October 22, 2013

Karen, thank you for your review. It is important to know which hotels are pet friendly because many are not, we know how important our four legged friends are and that having them on vacation is the only option. We hope that if you guys are back in the area, that you stay with us again.

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Reviewed October 11, 2013

And by cats, what I mean is that my room, a king bed room with an in room hot tub (room 231) reeked of the odor of cat urine the second we opened the door from the hallway to the room. We immediately went down to the front desk and asked for a different room, but they were sold out. We arrived at 10 pm, and we had driven 3 hours to get here, so my wife was too exhausted to leave. The girl at the front desk did give us a can of some chemical odor remover from under the desk and say she was sorry. She did say that we might be able to move to a new room tomorrow, but didn't offer us a discount or anything else. We'll see how tomorrow goes, but I don't see myself staying here again.

  • Stayed: October 2013
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Thank Agent_Fox_Mulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovebwlud, Director of Sales at Best Western Lakewinds, responded to this reviewResponded October 22, 2013

Agent_Fox_Mulder, we are sorry we couldn't be more accommodating, during our busy time (July & Aug) we sell out and have very few options when a problem arises. This room should have been taken out of order, and was after your departure. We are just sorry we didn't handle this better. If you and your family would like to come back in the future, we would love the opportunity to show you that we take care of any issues and all our guests.

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Reviewed October 11, 2013

We had a wonderful experience for a 6 year old birthday weekend. The kids enjoyed the arcade, the pool and the water slide. We would highly recommend this to someone planning a birthday party or a trip with small children.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
Thank jessica s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovebwlud, Director of Sales at Best Western Lakewinds, responded to this reviewResponded October 22, 2013

Jessica s. We are a great location for Birthday parties. I do want to let you know that we are taking out the water slide on November 4th, we will reopen the pool area in December. We will still have a great pool and hot tub so we will still be having birthday parties. We hope that you will come back for the next one.

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Reviewed October 6, 2013

Great stay!! Clean and in a great location! We never used the splash park but it looked fun. The only thing I think is a bit of a draw back is how warm it is in the end of the hotel with the pool. If you don't want a warm door just ask for one away from the pool. We will use again! - ps. great continental breakfast also!

Room Tip: Rooms have the bathroom split between toilet and shower in one room and the sink in the main part of the room. It makes using the area hard at night without waking people....
  • Stayed: September 2013, traveled as a couple
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilovebwlud, Director of Sales at Best Western Lakewinds, responded to this reviewResponded October 22, 2013

Bog97th, we appreciate you business. Petoskey is a great area of Michigan so we are glad to see that you traveled south. Our community has a lot to offer travelers and were glad you stayed with us. You guys should come check out our New Years Eve celebration.

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