I enjoyed my stay. Staff was very nice and courteous especially one woman named Kendra. She was very helpful and accommodating. Good personality. She made me feel welcomed and thank me for choosing Crossland.More
- Free Wifi
- Free Parking
I enjoyed my stay. Staff was very nice and courteous especially one woman named Kendra. She was very helpful and accommodating. Good personality. She made me feel welcomed and thank me for choosing Crossland.MoreShow less
Thank you for your recent review. At Extended Stay Hotels, we strive to create memorable guest experiences. We want you to feel like our hotel is a home away from home so it is wonderful to hear we delivered on that for you. Thank you for your business.
the staff is very courtious the rooms are clean if you need any tip on were to eat or things to do just ask lots of stores and resturants near use the kroger to the south dominos service is very fast the price for the room are very economical and are good for long term stays
Thank you for your posting. It's great to hear our location and the surrounding area worked out so well for you. I appreciate you sharing your feedback with us. Thank you for staying with us.
Kenya is always willing to make your stay relaxing. Alway very courtious and helpful.Willing to go above and beyond to make your stay great.She has the ability to help grow the company and make it very sucessful.
Thank you for your review. It's wonderful to hear Kenya made your stay all that more comfortable. We appreciate your business and thank you so much for staying with us.
This Extended Stay Hotel has Excellent Staff and Housekeeping. The rates are good and the rooms have kitchens in them. The Refrigerator's are small. The Rooms are very Clean which reflects well on the Management and Housekeeping. There is no Pool or Resturant. But located close to stores and resturants.
I appreciate you posting this review. It's always great to hear from our guests. Thank you for your business. I'm happy to hear the staff, location and rooms worked out for you.
Kenya and Ashton are usually the representatives that I normally deal with. They are friendly, helpful and professional. I have been here about 2 years. The prices for the room are very economical and are good for long-term stays. There are locations that are much closer to the company location where I do business with, but they are much more expensive than Crossland and seem to cater toward the larger big business accounts. They did not seem to be as friendly toward me like the people at Crossland. The location is great! You don't have to drive far to get to a grocery store, eating places, drug stores etc. Another good thing is that when I go home and am away more than a week, they set-up my credit card to pay for my room so I don't miss a payment. That is very convenient. I appreciate the staff and what they.
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority. Once again, thanks for all of your kind words.
I am a consultant to the steel and oil industry. Crossland, Livonia was my business home from 2006 to 2009 and I returned in September 2010 and will likely be here another year or two. The Staff is exceptional, lead by Hotel Manager, Kiesha. My room is secure, clean and well maintained. The grounds are patrolled, grass is cut and snow removed routinely and I have been undisturbed due to the diligence of the front desk. Many of the Staff that I met in 2006 are still here, which contributes to their attitude of ownership and pride in their performance. The surrounding area has been revitalized since 2006, with many national retail and restaurant chains within two blocks walk of the Hotel. I truly appreciate the sense of knowing that when I return to my room every evening, there are no surprises and that everything is as I left it in the morning. .
I wanted to take the time to personally respond to your review. Thank you so very much for sharing your feedback with us. I was thrilled to hear you stayed with us for so long and your stay was so comfortable. Our hotel team works very hard to ensure our guests feel at home and are taken care of. It looks like we achieved that in your case. Thank you again for your long term business. We appreciate having you as a our guest.