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Holiday Inn Hotel and Conference Center Detroit - Livonia
Ranked #11 of 15 Hotels in Livonia
Tinton Falls, NJ
1 review
“Outstanding Staff!”
Reviewed June 24, 2007

What a great staff! Although renovations were under way, the staff more than compensated for any inconveniences we encountered. The rooms were very clean and maintained and we generally had a wonderful stay.

  • Liked — Outstanding people working at this hotel
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ggglll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • English first
  • German first
  • Portuguese first
  • Any
English first
austin
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 10, 2007

We stayed at this hotel for four nights. We were gone most every day, and after the first day, we returned to find our hotel room had not been cleaned. Thinking that it was just an oversight, we put the "please clean" sign out. The next day we returned to find that it still had not been cleaned. I went straight down and was assured that it would be taken care of the next day. It was absolutely crazy when we returned the next night to find that it STILL had not been cleaned. After going down again, we were not given any discount for a room that was not cleaned at all during our stay. I am not one to complain, but even follow up calls to the manager after returning did not get a return phone call. A complaint to the HQ simply got what amounted to a $10.00 gift certificate for our next stay. We won't be needing that!

Stayed December 2006
Helpful?
1 Thank takean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Livonia hotels

Pontiac
1 review
Reviewed March 12, 2007

My wife and I decided to take our sons. 8 & 5, for a getaway night at the Holidome in Lavonia, MI. We made reservations early in the week for a first floor non-smoking room on the Holidome for Friday February 16, 2007. Upon arrival we were informed that there were no Holidome rooms available. However, they could give us a smoking room off the Holidome. Our conformation number was basically useless. At this time there was a teen travel hockey team checking in. Looking behind the desk I notice an organized stack of reservations for three or four other teams. It appeared we were being pushed aside to make room for these teams. We canceled our useless reservation and found space at the Crown Plaza in nearby Novi, a very nice place to stay.

It will be a long time before we consider any Holiday Inn for a getaway or even when traveling.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed March 2007, traveled with family
    • Check in / front desk
Helpful?
Thank Jabberme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 22, 2006

I recently looked into booking my wedding reception here. Since May 2006 we were told three different stories by three different Catering Directors/Managers. They lied to us about the availability of their large ballroom. At first we were told that we would be able to have our reception there and that the 150 ppl guest list that we had would be perfect. Also we were told that the prices for this year would hold for the 2007 season as long as we put our deposit down this year. We also switched our date from a Friday to a Saturday because we were told that the wedding package would include the cake. We were lied to three times. After being told this by two of their Catering Directors/Managers when it finally came time to sign the contract we were told in order to have what we were originally told we would have to raise our count to 200 people and the amount being spent at the event would have to be at least $10,000.00. I would strongly advice that before booking any event here you leave with a black and white contract at that first meeting. They treated us horrible and then turned the blame on us stating that it was us who lied. I will not be having my reception here and I would not let anyone I know stay here. They turned a wonderful experience in to a complete nightmare. Please think carefully before holding your event here!

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 4, 2006

When we checked in, our rate had increased by over $35 a night since booking. Since I brought a printout, I was able to get the rate corrected but it took some work. The hotel itself was what I expected: an older, slighly run down Holiday Inn filled with children.

Our room was very disappointing. If it were not for the fact that we had family already staying in the adjoining room, we would have switched to a different hotel alotgether. It smelled like mold which we found growing black and pink on and around the window. There was no ventilation in the room or bathroom and the window did not open. The bathroom was very small and had no counter space. The mattress was very stained (coke?) and uncomfortable. The room was big enough and there were many cable channels. The iron and ironing board were terrible; the ironing board was very unstable and the padding was uneven and lumpy. If the room had cost about $50-$60, it would have been ok but this room was priced at $90.

Breakfast options were expensive ($10/person for a breakfast buffet on the weekend) so we ate elsewhere.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 7, 2005

The room was something to be desired... no ventilation in the bathroom & not enough light for my taste, but overall it was nice. The high speed internet didn't work in that room & they did give us a new room so kudos for service!! Now the Holidome & the decor was Excellent!!!! Also we went to Shanahans inside the hotel & it was GREATTTT!!

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 29, 2003

I would not recommend this hotel. We booked the hotel a year in advance for a wedding and they gave our rooms away for another convention booked after our event was already scheduled without informing us. The rooms were dirty. They changed our banquet arrangements and tried to put us in a much smaller, overcrowed room so they could have the bigger room for another group after we had already paid in full for the bigger room. They did not inform us of this either. Management was not the least sympathetic to our needs. I would not stay here again, even for free!

Helpful?
17 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel and Conference Center Detroit - Livonia

Property: Holiday Inn Hotel and Conference Center Detroit - Livonia
Address: 17123 N Laurel Park Dr, Livonia, MI 48152-2647
Location: United States > Michigan > Livonia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in Livonia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel and Conference Center Detroit - Livonia 3*
Number of rooms: 226
Official Description (provided by the hotel):
We are a newly renovated, full service, hotel with two food outlets and two bars. Located next door to the Laurel Park Mall. Complimentary parking, local transportation and high speed wireless internet access. Indoor heated pool, hot tub, exercise facility, pool tables and game room. We have over 15,000 sq. ft of meeting space. Numerous restaurants with in walking distance(Red Robin, Jimmy Johns, Buffalo Wild Wings, California Pizza Kitchen, Pancheros, Applebees,etc). Check out how great the hotel looks. ... more   less 
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Also Known As:
Radisson Hotel Detroit Livonia
Radisson Livonia
Livonia Radisson

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