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“I was very pleased with our stay and I would return to this Comfort Inn again in Livonia, MI”

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Comfort Inn Livonia
Ranked #6 of 15 Hotels in Livonia
Certificate of Excellence
Columbus, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I was very pleased with our stay and I would return to this Comfort Inn again in Livonia, MI”
4 of 5 bubbles Reviewed July 13, 2014

Delano at the front desk was so very helpful and nice!!!! My sister and I were in town for our family reunion during the 4th of July weekend and he made sure we had everything we needed for our stay. He had great customer service skills and was just all around a nice guy. I would recommend this Comfort Inn location in Livonia, MI to anyone looking to stay in a nice & clean hotel for a reasonable rate. Thanks Delano! :-)

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kierra91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, July 16, 2014
Kierra,
Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We will be certain to pas on your kind words to Delano and look forward to your next stay with us when your travels take you to the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
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English first
Washington Court House
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 12, 2014 via mobile

Great staff, very nice room with whirlpool, 32" TV, clean, comfortable, a/c worked well.breakfast was OK, a little crowded tho. Would definitely stay again, especially for the great rate that we got. Plenty of restaurants and nearby shopping. Bed was just like @ home.

Stayed July 2014
Helpful?
1 Thank Melinda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, July 16, 2014
Melinda,
We thank you for the kind words expressed regarding your stay with us and we will be sure to pass them on to the hotel team. The hotel staff takes great pride in delivering exceptional customer service and we appreciate you taking the time to send us your feedback. We look forward to seeing you again when you visit Livonia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed June 30, 2014

I would definitely recommend this hotel and I will be back! Booking was easy, check in was simple, they even gave me a better room for whatever reason for the same price. Only cons are that the floors were a little dirty and breakfast wasn't long so I always missed out. One employee was rude when I asked him if breakfast was over, but everyone else was very kind. Compared to the other hotels in Livonia, this one is great. A little pricey and location sucks without a car, but worth your time to try it out.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isabellaaaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, July 6, 2014
Isabella,
We thank you for the kind words expressed regarding your stay with us and we will be sure to pass them on. The hotel staff takes great pride in delivering exceptional customer service and we appreciate you taking the time to send us your feedback. We look forward to seeing you again when you visit the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 12, 2014

I can't accurately rate the hotel because I will never know how the hotel actually is. The manager cancelled my reservation before I could check in! I made a reservation for June 5-8, back in January 2014. I hadn't stayed at a hotel for over 40 years so I was afraid I was booking too far in advance. Christine booked my reservation and reassured me that my credit card would not be billed until check-in for June 2014 . I called to double check in April 2014. My reservation was not there according to another clerk. After searching for about 1/2 hour this clerk found that my name had been misspelled in the system. Again this second clerk reassured me that everything was ok. The week of my trip, I called again 3 days prior to my arrival to inform the front desk that my credit card was reported lost and that it had been reissued. I asked if I would need to give my new credit card number over the phone. The male clerk, I didn't get his name, stated I would be fine as long as I didn’t forget to bring my reissued credit card with me at time of check-in. When I arrived, I was told my reservation was cancelled by the manager! I was hysterical! I had nowhere else to go and my teenage son was with me! Although Terry was terribly shaken by my panic and hysteria, she was able to find me an “out of order” room. It was out of order because the wallpaper was warped in the shower and the air conditioner needed a minor repair that Mr. Rutledge fixed on the spot! I want to thank both Terry and Mr. Rutledge for not only going above and beyond for my teenage son and I, but also for their continued patience and support throughout my ordeal. Terry and Mr. Rutledge gave my son and I top notch customer service that exceeded my expectations considering that they had nothing to do with the insensitive action of the manager (I still haven't received an apology from the manager). I want to thank them both for saving my trip!

  • Stayed June 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, June 16, 2014
Stephanie,
Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We will be certain to pass on your kind words to Mr. Rutledge and Terry and we look forward to your next stay with us when your travels take you to the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornhill, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 4, 2014

This hotel was great value and the all the staff were very helpful and friendly.
Very clean hotel.
I would definitely stay here again.
Our stay was May 27 and 28,2014. I would definitely recommend this hotel to any of my friends.
Norman Clayton

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manchester444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, June 9, 2014
Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We look forward to your next stay with us when your travels take you to the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
141 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed May 23, 2014 via mobile

Looks can be deceiving from the outside but come on in and be completely satisfied. Even though the entire area surrounding the hotel is under construction, the comfort Inn is worth staying at. Nice bedrooms, got a requested refrigerator and microwave. Excellent breakfast too! So many options! Eggs, ham, sausage, breads, muffins, cereal, Yogurt, Oatmeal, waffles, Danishes agh! Stay just for that! Really!

Stayed May 2014, traveled as a couple
Helpful?
1 Thank spartyharty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, May 29, 2014
We thank you for the kind words expressed regarding your stay with us and we will be sure to pass them on. The hotel staff takes great pride in delivering exceptional customer service and we appreciate you taking the time to send us your feedback. We look forward to seeing you again when you visit the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
4 of 5 bubbles Reviewed May 20, 2014

The Staff was excellent! We stayed at this facility for a week. We were treated like family members. From Delano at the Front desk, Carmel, Christine, Michell and Ray. WE would like to personally thank these individuals for going above their duties to make our stay a most pleasant one. We will refer others to stay at this facility. The only thing lacking is a POOL! Again, we would like to thank the entire staff!

Room Tip: Enjoyed the room with the whirlpool tub!
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlyne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, May 22, 2014
Charlyne,
We thank you for the kind words expressed regarding your stay with us and we will be sure to pass them on to Delano, Carmel, Christine, Michelle and Ray. The hotel staff takes great pride in delivering exceptional customer service and we appreciate you taking the time to send us your feedback. We look forward to seeing you again when you visit Livonia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Livonia

Property: Comfort Inn Livonia
Address: 29235 Buckingham Avenue, Livonia, MI 48154-4573
Phone Number:
Location: United States > Michigan > Livonia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Family Hotel in Livonia
#6 Business Hotel in Livonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Livonia 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The Comfort Inn hotel in Livonia is at the crossroads of southeast Michigan, just off Interstate 96 and Middlebelt Road. Downtown Detroit, Detroit Metropolitan,Wayne County Airport, Ann Arbor and Oakland County are all easily accessible from this Livonia Michigan hotel. During your stay, explore the award-winning cultural attractions of the Henry Ford Museum, the Detroit Institute of Arts and the Fox Theatre. Enjoy world-class shopping and dining at Twelve Mile Crossing at Fountain Walk in Novi, Fairland Town Center and Laurel Park Place mall. Sports enthusiasts can catch one of Detroit's fine professional sports teams in action at The Palace at Auburn Hills (Detroit Postons), Joe Louis Arena (Detroit Redwings), Comerica Park (Detroit Tigers) and Ford Field (Detroit Lions). Our peaceful suburban location is freeway close, but nestled in a quiet residential enclave, perfect when visiting friends and family or relaxing after a long productive day. Our hotel is just minutes away from fine dining, shopping, parks and world famous cultural attractions. An unforgettable destination for both leisure and business travel, come and discover the Comfort Inn Livonia. ... more   less 
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Also Known As:
Comfort Inn Livonia Hotel Livonia
Livonia Comfort Inn

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