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“About what one would expcect”

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Comfort Inn Livonia
Ranked #6 of 15 Hotels in Livonia
Certificate of Excellence
Leslie, Michigan
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“About what one would expcect”
Reviewed April 7, 2014

I had read reviews of this hotel and thought I would try it when in town for a seminar.
Pros: Clean, friendly employees.
Cons: Lack of hot water after waiting 10 minutes. Warm at best (had read of this from someone else). Loud doors. When they close they slam very loud, A $1.00 damper would solve that. Loud guests in the parking lot and room adjacent, until 1:00 AM. Would I stay here again? Not sure at this point.

Room Tip: Stay in rooms on the North side as they are away from the freeway
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank howery2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, April 11, 2014
The hotel management and staff appreciate your feedback regarding your stay with us. We are confident that we will exceed all of your expectations during your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
troy, il
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 6, 2014

The individuals at this Comfort Inn understand customer service and have gotten it all right. Soon after arriving we received a call from the front desk asking if everything was ok. Thankfully we were able to say yes. The room was clean and tastefully decorated. Bathroom was clean and had a two person jacuzzi. Every time we ran into an employee they greeted us with a smile and asked us how are stay was. Beds were very comfortable. The next morning, we went down to the complimentary breakfast. Wow! Now this is how to do a complimentary breakfast. Omelets, ham, fresh fruit, Belgian waffles, bagels, a variety of pastries, yogurt, juices, milk, coffee, tea. Well stocked. Clean. Very impressed with this Comfort Inn. Will definitely stay here again for a double queen room at $75/night.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kuhteenuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, April 7, 2014
Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We look forward to your next stay with us when your travels take you to the Livonia area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainwell, Michigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 7, 2014

I travel more than sixty nights a year and don't always stay at Choice Properties, but i do like the Comfort Inns. That said not all Comfort Inns live up to the brand, but THIS ONE DOES. It is clean, furniture, bedding, appointments are all in good condition.
I will be back to this one when in the area

Room Tip: I always ask for the second floor.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PROMOT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, February 17, 2014
The hotel management and staff take great pride in exceeding all of our guest's expectations and we are pleased that your stay was great. We will be certain to pass on your feedback to the management & staff and look forward to seeing you on your next trip to the Livonia area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Ohio
1 review
Reviewed January 19, 2014

Our stay this past weekend was exceptional. For a cold weather getaway we were greeted with a warm lobby and even warmer staff. A couple of hiccups happened but Brandon the manager snapped into action even when he was off duty. I Highly recommend the staff and the facilities. The room was very large and clean I have confidence they will make you feel comfortable also.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, February 4, 2014
Gene,
We thank you for the kind words expressed regarding your stay with us and we will be sure to pass them on to Brandon. The hotel staff takes great pride in delivering exceptional customer service and we appreciate you taking the time to send us your feedback. We look forward to seeing you again when you visit Livonia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belding, Michigan
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 5, 2014

When we walked in the door to the lobby we were hit with a strong smokey smell. The only ones in there were two staff that were chatting and I believe the smell might have been them. We checked in quickly and as I am handicapped our room was closest to the lobby. It was late so we went straight to bed. Then the noise started, our neighbor above us I think might have been doing some exercise routine because all we could hear was walking back and forth for about an hour. Once that was done he started his shower and that sounded like a waterfall in our room. I actually had my husband check to see if there was something happening in our bathroom. Oh well he was done quickly then we thought we could get some sleep it was after midnight. Then the giggling started in the lobby. Which got my husband and I talking and he went out to get me a drink from the vending machine. When he came back in he said "It smells like home out there" my husband is from Amsterdam. It smelled like they were smoking more than just tobacco.......The staff giggling kept going through the night but we finally went to sleep. At 5am I was awoken by a weird sound that my sleepy brain thought sounded like a turkey. But after listening to it for awhile, it would start and stop for quite awhile and then start again, I believe it was a washing machine on the spin cycle and the belt was slipping or something. We were obviously next to the utility room. Which we found out when we were going to breakfast the next morning. At breakfast we observed a group of about 5 staff just hanging out in the lobby on the furniture chatting and having a great time, and still there was quite a strong smokey smell. When we went to check out they all sat there when we went to the desk and then one guy yelled for some girl and she came out of the back to check us out. It was very unprofessional. It was a weird stay and I cannot say I will ever stay here again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, January 14, 2014
Thank you for your feedback regarding your stay with us. The hotel management and staff work diligently to exceed all of our guest's expectations and we apologize that we were unable to deliver 100% satisfaction. We can assure you that all of the issues mentioned have been completely resolved and we look forward to another chance to deliver the best overall hotel experience during your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
133 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 15, 2013

Looking for a place just for the night, it was a nice surprise and very comfortable. Location very good for our needs and places we had to be around our Thanksgiving trip. Bedding was good, clean and comfortable and so was the shower.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank landscapechaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, December 16, 2013
Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's and we are pleased to know that you enjoyed your stay. We look forward to your next stay with us when your travels take you to the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SPRING GREEN
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 11, 2013

This place is tucked behind an Olive Garden and IHOP-easy to miss. Otherwise convenient location to shopping and restaurants. Admittedly, I had fairly low expectations, but Comfort Inn usually offers a decent product.

Upon my arrival staff were exceedingly welcoming and friendly. My room was a bit nicer than expected. King sized bed, sitting chair with ottoman, desk, flatscreen tv, decent bathroom with second exterior sink and mirror.

Bed was comfortable. Breakfast was great. Lots of variety, from waffles to omelets and ham to multiple bagel and muffin varieties, cereal, yogurt and hard boiled eggs.

Sure there were some little details like bad coffee and tea, but it's what I'd expect. I'd have no qualms about staying here again if in the area.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KimberlyWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Comfort Inn Livonia, responded to this review, December 16, 2013
The hotel management and staff take great pride in exceeding all of our guest's expectations and we are pleased that your stay was great. We will be certain to pass on your feedback to the management & staff and look forward to seeing you on your next trip to the Livonia area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Livonia

Property: Comfort Inn Livonia
Address: 29235 Buckingham Avenue, Livonia, MI 48154-4573
Phone Number:
Location: United States > Michigan > Livonia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Family Hotel in Livonia
#6 Business Hotel in Livonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Livonia 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
The Comfort Inn hotel in Livonia is at the crossroads of southeast Michigan, just off Interstate 96 and Middlebelt Road. Downtown Detroit, Detroit Metropolitan,Wayne County Airport, Ann Arbor and Oakland County are all easily accessible from this Livonia Michigan hotel. During your stay, explore the award-winning cultural attractions of the Henry Ford Museum, the Detroit Institute of Arts and the Fox Theatre. Enjoy world-class shopping and dining at Twelve Mile Crossing at Fountain Walk in Novi, Fairland Town Center and Laurel Park Place mall. Sports enthusiasts can catch one of Detroit's fine professional sports teams in action at The Palace at Auburn Hills (Detroit Postons), Joe Louis Arena (Detroit Redwings), Comerica Park (Detroit Tigers) and Ford Field (Detroit Lions). Our peaceful suburban location is freeway close, but nestled in a quiet residential enclave, perfect when visiting friends and family or relaxing after a long productive day. Our hotel is just minutes away from fine dining, shopping, parks and world famous cultural attractions. An unforgettable destination for both leisure and business travel, come and discover the Comfort Inn Livonia. ... more   less 
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Also Known As:
Comfort Inn Livonia Hotel Livonia
Livonia Comfort Inn

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