Don't even think about staying here! I can't believe the lack of customer service and intelligence at this place. If you're going to charge someone $167 per night in the off season you'd better be willing to deliver. Not only did they not provide the room promised their attitude was less than accommodating. In my opinion everyone at the front desk should be fired. Better yet, management should be fired as this kind of attitude starts at the top.
We were witness to many other unhappy people trying to check-in. One of them was a property owner, who after 1/2 hour of standing and waiting to get a key to her condo finally blew up.
In the dining room the only thing that you can count on is getting to pay premium prices for average food. The BBQ ribs were obviously cooked days or weeks before and put into a steamer or microwave when we ordered. The Wild Mushroom Chicken Pasta......don't expect any wild mushrooms.
Want to lounge in the indoor pool? Forget it. I is an 8' wide lap pool. Planning on the hot tub instead? Forget it. It is a small tub in a tiny enclosed room with no view or atmosphere. My hot tub at home is bigger.
The only thing that I can see going for this place is that it has a beautiful log cabin lodge and very nice public areas. The rooms look like they were decorated by your great grandmother. I have to admit that I'm an interior designer but don't quite get the floral, Victorian patterns in a Northern Michigan deep woods lodge setting.
Overall, don't waste your money here. Golf if you want. We didn't do that. Hopefully it is better than the lodge. Stay somewhere else. If you stay at the Garland....don't get your hopes up.
- Also Known As:
- Garland Lodge And Resort
- Garland Hotel Lewiston
- Garland Resort Lewiston