We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Comfort Inn
Nearby Hotels
Red Roof Inn Lansing West - MSU(Lansing)(Great Value!)
$57
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$73
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$101
QualityInn
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$83
QualityInn
View Deal
  • Free Wifi
  • Free Parking
$140
CrownePlaza.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$79
Country Inn
View Deal
  • Free Wifi
  • Free Parking
$144
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$129
$114
SpringHill Suites
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$110
$106
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$150
Radisson
View Deal
  • Free Wifi
  • Free Parking
Reviews (487)
Filter reviews
487 results
Traveler rating
294
142
35
12
4
Traveler type
Time of year
LanguageAll languages
294
142
35
12
4
Show reviews that mention
All reviewsfront deskfree pizzawaffleschoice hotelsroom was cleanwest sidethe breakfast arealansing areaone night staya great stayfridge and microwaveup to datewould definitely stay here againbit datedfirst floorbusiness tripcookies
Filter
Updating list...
299 - 304 of 487 reviews
Reviewed March 30, 2014 via mobile

Rooms clean, pool clean, staff very friendly, I had trouble with my rental car and I think he was the manager, not sure, but he offered me a ride to store because I forgot one of my family members asthma meds, very cool people.

Stayed: March 2014, traveled with friends
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this reviewResponded August 15, 2014

I am very pleased to hear you enjoyed your stay! Nothing can be more frustrating than car troubles while out of town. We try to be as accommodating as possible to make your stay a memorable experience!

We hope to see you again soon!

Sincerely,

Jessika Royce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

I travel a lot for business and, unfortunately, often experience poor customer service at hotels. However, I was very pleasantly surprised by the staff at the Lansing Comfort Inn. Jessika was exceptional -- so friendly and helpful! PJ at the front desk was great, too. Thank you for such a positive experience!

Stayed: March 2014, traveled on business
1  Thank Lenae D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this reviewResponded July 31, 2014

Thank you Lanae for taking the time to review your stay at our hotel! I would like to thank you for your kind words and we are continuing our efforts to make sure our hotel has the best customer service representatives available in the Lansing area!

We hope to see you back here in the future!

Sincerely,

Jessika

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

Service was good.
Room smelled of swet, beds were spotless but floor in the bathroom had hairs on the corners and the carpet needed a good vaccum.
Breakfast was not great, but will get you going if you are in a hurry.
workout room was very small and equipment old, but it worked ok.
Beds were comfortable and overall a had a good night sleep.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lcprieto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this reviewResponded July 31, 2014

We would like to apologize for the condition of your room. That is not our standard by any means. I am glad to hear that you enjoyed our staff service and were able to take advantage of our workout facility! The next time you are in the Greater Lansing Area, we would like to prove to you that our hotel is an excellent place to stay and that our rooms are very cozy.

Sincerely,

Jessika

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

I stayed here with a group of 20 or so ladies for a team building event just a couple weeks ago and was highly impressed with the staff and accommodations. We had booked several guests rooms, as well as the Capitol Room for some training. The rooms (both guests and meeting space) were clean and in great shape. None of us were from the Lansing area so we weren't quite sure what to expect. I was blown away by the friendliness of the staff and overall accommodations. Joe and PJ were beyond helpful. We thought we had planned for everything, but of course realized things were were missing once we got there. Joe and PJ helped us with everything so the meeting went off without a hitch. Great stay at a great price. We area already planning on having our next meeting here as well. Thanks for everything!!

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Janelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this reviewResponded July 31, 2014

I would like to thank you for taking the time to let us know about your stay. We take pride in our superior customer service skills and we are pleased to hear you enjoy your team building experience here at our hotel! If you would like to have another retreat in Lansing, be sure to let us know, because we would love for you all to come back anytime!!!

Sincerely,

Jessika

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

We stayed at the Comfort Inn in Lansing the night before an early flight out of Lansing Airport. We were greeted with PJ - the front desk attendant. It quickly because clear he was dealing with a difficult situation with an incredibly intoxicated couple. He handled himself throughout the entire situation with kindness, professionalism and was not riled by these guests. PJ went above and beyond the call of duty by helping the extremely drunk guests to their room, even helping the woman off the ground several times as she was unable to walk. His demeanor was beyond helpful and kept a smile on his face while handling this frustrating situation. The Comfort Inn is incredibly lucky to have PJ on their team. He was simply awesome!

Our room was very clean and comfortable. We used the hot tub which was also very nice. The quick stay at the Comfort Inn was a very positive experience for us because the accommodations were great but the best part was meeting PJ.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Dana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this reviewResponded July 31, 2014

Thank you taking the time to tell us about your stay! It is always a pleasure to receive positive feedback. We are very glad you enjoyed your stay and PJ was able to go above and beyond your expectations!

Next time you are in the Lansing area, we would love for you to come and stay with us again!

Sincerely,

Jessika

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews