Well, I have stayed here many times and I must say that my title says it all. On the previous visit, some of my soda had froze and burst in the fridge. When I came to stay this time, I wanted to make sure it wouldn't happen again. The Manager Josh, not only suggested the proper setting but gave me 4 free soda's for the inconvenience of the last visit. Also, There was an issue with a TV channel that really didn't bother me too much other than the fact I wanted to catch one of my regular shows. Not only has Josh been working on the issue to get the channel back, but he gave me a discount for the trouble. This hotel and their staff have definitely gone the extra mile and above and beyond what I had expected.
I give this hotel 5 stars and would recommend this hotel to anyone and everyone!
Thank you again Josh the manager.
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- Also Known As:
- Hampton Inn Lansing Hotel Lansing
- Lansing Hampton Inn