We need to visit Michigan to see my Rare Disease Specialist in Detroit often now. We drove from Appleton, WI to Detroit and stayed in Auburn Hills our first trip.
I will not mention the Hotel name,after checking in (exhausted) our first room was beyond disgusting and the 2nd room they moved us to was poor/fair (side-note: I am on immune suppressants and need cleanliness as a priority-which we tried to explain to the night attendant). We ended up cleaning the room ourselves! They would not refund or reduce our price or even give us the next night free. At that point we were sooo tired that we did not want to try to find another place. We made due. The owner called weeks later after he saw my review and sent us $25. Really? After that experience, we sought out a cleaner, fun?, respectful, attentive and more comfortable stay while in MI. We rode the S.S. Badger to Ludington (much better than driving all the way around the lake!) and because the Men in our family were to see the NASCAR Sprint Race ( Perfect Father's Day Present!) , we decided to find a hotel near the MISpeedway, but yet keep to average price range.
After all of the fresh air from the ferry and a 2 1/2 hour trip in, we were exhausted. We were leery with it being in the outskirts of the city and when we drove in, there were 3 police cars in the entrance drive. Oh Boy! But to our delight the guests we met were very polite. My husband checked us in and then came back out to the car and said that there was a wedding, a frat and a graduation party going on, but that the noise level will stop by midnight (hotel rules!) and if our room was too noisy, they could move us right away. Awesome service right off the bat! :) Our room was very clean, nicely decorated AND quiet. Whew! we could breathe!
After getting the kids settled, we walked around to see the amenities and were very impressed. The binder, with information, was the best I have seen in all of my travels.The staff greeted us warmly, asked if they could help us and were genuinely interested in why we were visiting them. They offered some choices for activities for us ladies while the guys were away for the next day. The beds were very comfortable, decor was beautiful and had many nice perks available!
Upon waking (men were gone to the races), we dressed and went to enjoy the breakfast. The ATM was a bit tricky to get cash from. There was not a continental breakfast, but the prices for our buffet was very reasonable. Servers were attentive. We decided to just stay put and rest for the remaining part of the day and it was lovely! We had time to choose a restaurant outside the one located in the hotel if that's what we were to choose. When we asked for extra towels, the front desk made sure we had received them and then they were brought in short order. I was bummed that only weekday visitors get cookies and milk before bed. And I wish I had set up a spa trmt when booking. All together, we are very happy with our choice and if we are in this area again, we WILL stay here!
- Official Description (provided by the hotel):
- Welcome to Michigan's capital city and home of Michigan State University! The Crowne Plaza Lansing West is ideally located minutes from the Capitol building and all points of business and pleasure in Greater Lansing. Conveniently situated just off of I-496, we offer plenty of complimentary parking surrounding the hotel. Earn IHG Rewards Club points as you relax in one of 212 beautifully renovated guest rooms. Explore made-from-scratch dining in our brand new restaurant, Bordeaux, and pair your meal with one of over 70 wine labels available in the Cork Room. Or, grab a seat at the bar crafted of Timeless Timber recovered from the Great Lakes and sip a Michigan micro-brew or creative cocktail. Enjoy the 24-hour fitness center, swimming pool and indoor sport court. Then unwind in the comfort of your room with nightly cookie & milk delivery, HDTV with HBO, and complimentary WiFi. Our Sleep Advantage program ensures a great night's sleep with plush bedding, aromatherapy, a designated Quiet Zone, and guaranteed wake-up calls. Doing business in Greater Lansing? The Crowne Plaza Lansing West features over 17,000 sq. ft. of flexible event space as well as a dedicated Crowne Meetings Director to take care of every detail. Escape the ordinary and travel for success with Crowne Plaza! ... more less
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- Also Known As:
- Sheraton Lansing
- Lexington Hotel Lansing
- Lansing Sheraton