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“Perfect place to stay overnight before leaving for Lansing airport in morning.”

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Quality Suites Hotel
Ranked #3 of 26 Hotels in Lansing
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 1, 2011

Eight of us spent the night before leaving for Jamaica out of the Lansing airport. We checked into our rooms, which were large, clean and had every amenity needed. We enjoyed complimentary cocktails and snacks then walked to Bennigan's for dinner. The beds and pillows were comfortable and after a wake-up call and a complimentary breakfast, a large group of us taking a charter flight to Jamaica were taken to the airport. The staff at the hotel was friendly and so efficient in getting all of the luggage into the trailer and to the airport in plenty of time. They unloaded our luggage and off we went. They were at the airport upon our arrival a week later and once again were efficient in getting us back to our cars. The cost of the hotel and keeping our car parked at the hotel for the week was very affordable. We all said we we highly recommend Quality Suites Hotel.

  • Stayed: February 2011, traveled with friends
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7  Thank gypsy195114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 - 293 of 345 reviews

Reviewed March 1, 2011

Everyone was very helpful, the manager Mr. Scott Smith and his staff Travis,Kristen and Tatum made sure that we all had a great stay. After a good night sleep, the staff fed us and got us on a very nice and clean bus and got us to the Lansing Airport,on time. They also picked us up on time, and got us back to our cars. Thanks for taking care of us!!!

  • Stayed: February 2011, traveled as a couple
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7  Thank davesanders1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2011

We stayed at the hotel for a one night park and fly before our vacation flight the next morning. The rooms were all suites so we had lots of extra space. The entire staff was super friendly. They had breakfast at 4:00 a.m. and the shuttle service was right on time. When our return flight landed the shuttle crew was waiting for us outside the terminal. The entire experience was wonderful. We will definiely plan to us this hotel again when flying out of Lansing. We highly recommend it to both business and leisure travelers. I understand why the have received so many hospitality awards.

  • Stayed: January 2011, traveled solo
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7  Thank CancunBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2011

We stayed at the Quality Suites the night before our trip to Jamaica. Every staff member was very helpful and friendly. When they found out we were leaving early, they had their kitchen staff come in early and had breakfast made for us at 4:00 in the morning. The shuttle driver was so helpful. On our return trip, when we pulled up to the hotel all our suitcases were lined up for us. I can't say enough nice things about this hotel and the great people who work there. Thanks again.

  • Stayed: January 2011, traveled with family
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8  Thank barb1238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2011

I hesitate to write this review. I am selfish and don't want to share "our" amazing hotel with anyone!! :) But, they deserve an incredible review. So, I decided I better write one.
First, if there are any negative reviews for this establishment, those particular guests must be nearly impossible to please. Complaining about the drink sizes and snacks for the FREE cocktail hour and being unhappy with the made-to-order hot breakfast (included in the already low price) is, quite frankly, insane. Being upset about an "overly soft" mattress and less-than-100%perfect rooms (when they paid less than $100/night) is crazy.
We have been traveling to multiple hockey tournaments/year for the last 7 years and (for the last 2 years) Mike and his staff at the Quality Suites have made this hotel our team's new "go-to" place in the Lansing Area.
Many establishments treat large sports groups (even if they are very respectful and mostly quiet ;) ) as a burden and a scrutinize everything we do. That statement couldn't be farther from the truth when we stay here. "Going above and beyond" doesn't begin to describe how the management treats us. They are not just willing to accomodate a request for an area to hold a gathering...they also volunteer supplies, helpful staff members and "whatever else" we need to make our party fully enjoyable- at no extra cost...it's just what they do!
Tom (who is seriously one of the friendliest men I have ever met) and the kitchen crew make all of us feel like family. At nearly every other hotel we've stayed at, the breakfast staff is "chomping at the bit" to clear everyone out of the breakfast area at their exact closing time. Not here. I don't think they closed breakfast on time during any of our stays. They always give extra time. We don't feel rushed and are encouraged to take our time. During one stay, Tom actually opened the kitchen a half an hour early for us because we had an early game and the boys would not have had a chance to eat a good breakfast otherwise. Seriously? Yes, seriously.
This weekend, we were able to advance to the finals and had nowhere comfortable to "kill time" between 12 and 4. Mike didn't hesitate to offer us a space and even a TV and Xbox for the boys' use- AFTER we had already checked out.
There are so many other incredible things they have done for us. I just don't have time, or space to list them all.
I just wish we could transport this staff/hotel with us when we stay in the Detroit area. Eveything else pales in comparison.
Thank You Mike and Lance!!!! You guys are incredible and we'll see you in a few weeks for Districts! :)

  • Stayed: January 2011
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10  Thank 7hockey7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2010

All around wonderful stay. I have stayed in many hotels and I have never had a breakfast like this one. Tom and JoJo will cook you a breakfast like your grandmother used to do. And invite you in like family. Unlike most hotels where you can tell they are working for just the money. These two I believe would do there job without pay and still be as happy to meet you and your family. They service eggs, bacon, sausage, hash, and potatoes. Not only this they also have waffles and all the bread you can eat. They have everything you want to eat. I will recommend this hotel to anyone that I know that will becoming to Lansing, Mich. Thank you so much both of you. You are true blessings to know.

  • Stayed: December 2010, traveled with family
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7  Thank lizabell3535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2010

This hotel is awesome!!! Tatum, Tom, Blake, JoJo, Mike, Kim, Lance, Steve and many more...these guys are awesome! They help you with everything you would ever need. The breakfast is phenomenal. I would recommend this hotel above all if you ever need to stay in Lansing. We have stayed here for almost two years, every weekend. Have stayed at several others. Would not trade it for anything!

  • Stayed: December 2010, traveled with friends
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10  Thank gcsd358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Phone Number:
Location: United States > Michigan > Ingham County > Lansing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
Price Range: $99 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing

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