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112 - 117 of 407 reviews
Reviewed January 21, 2017 via mobile

Spacious room. Very accommodating staff. Modest distance to the State Capitol Building, etc. Easy access from I-69, but not right on the Interstate or the nearest major multi lane. Shopping centers and restaurants nearby.

Date of stay: January 2017
Trip type: Traveled with family
1  Thank SandyRShaw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this reviewResponded January 30, 2017

Sandy,

Thank you for taking the time to provide us with feedback about your most recent stay in Lansing. We look forward to your next stay in the area.

Sincerely,
Aimee Wright
General Manager
Quality Suites West Lansing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2017 via mobile

We stayed here one night - there is not much to do in the hotel but relax in your room - which was exactly what we were looking for. Clean / Friendly and amazing Breakfast and Breakfast Staff.. We had an issue with the heat in our room. Management provided a portable heater and slashed the price in half - sign me up again for this !! We would stay here again.

Date of stay: January 2017
Trip type: Traveled with family
1  Thank SPEDFREQ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this reviewResponded January 19, 2017

Thank you for taking the time to provide us with feedback about your recent stay in Lansing. I am thrilled to hear that we were able to resolve your issue immediately and you were satisfied with the resolution. We look forward to your next stay in Lansing.

Sincerely,
Aimee Wright
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2017 via mobile

Had early flight from Lansing Capital City Airport and stayed at Quality Suites on Delta Commerce Dr. Great rate included a couple drinks at Happy Hour, a hot breakfast at 4:15 am and a shuttle to the Airport..Great service, friendly and efficient. Will likely use Lansong Airport again because of Quality Suites...

Date of stay: January 2017
Trip type: Traveled as a couple
1  Thank Marty M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this reviewResponded January 19, 2017

Marty,

Thank you for the glowing review of our property. I am glad to hear that our park and fly services worked out so well for you. We look forward to having you stay with us again in the future.

Sincerely,
Aimee Wright
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2016

We arrived, after a day of traveling from Munising to Lansing through white-outs, snow squalls, and snow-packed portions of Interstate Hwys., to this modern haven-- the best Quality Inn we've ever stayed in! Its modern, spacious lobby complemented the large standard two-room suite that awaited us. Everything was modern, up-to-date, spotless and well-maintained. A solid pocket door separated the suite's two rooms, allowing one to sleep undisturbed while the other watched TV or kept up correspondence (or, using WIFI, sent E-mails) at the furnished desk. The 5-7 special hour was a real treat and the available fairly priced delicious evening supper allowed us to avoid the multi-lane, extremely busy nearby Saginaw Ave. Breakfast was a real treat as it included made to order dishes. Employees, including desk clerks through the cleaning staff, were friendly, upbeat, and courteously helpful. The cooks and servers handling the evening meal and breakfast went out of their way to present memorable service. Truly an Inn of hospitality, quality (there's that word again), and value---A wonderful experience.

Date of stay: December 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank Bob B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this reviewResponded December 30, 2016

Dear Bob,

Thank you for taking the time to give us such a glowing review of your recent stay in Lansing. I am glad that we could be your haven during the crazy Michigan winter and that you were able to take advantage of so many of our amenities. We look forward to your next trip through Lansing.

Sincerely,

Aimee Wright
General Manager
Quality Suites Lansing

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Reviewed December 14, 2016

Come her 1-2x a year with friends. Love the Happy Hour and the cooked to order breakfast. The main lobby is a great place to hang out (we played cards). Price is very reasonable. The staff here make the place. We love Tom the cook-he is wonderful!! Rooms are a little tired but we would not go anywhere else.

Date of stay: December 2016
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank olive1966
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this reviewResponded December 16, 2016

Thank you so much for your kind remarks about your recent stay in Lansing. I am thrilled to hear that you continue to enjoy our facilities and I will be sure to share your kind words with Tom and the rest of the staff. We look forward to your next visit to Lansing.

Sincerely,
Aimee Wright
General Manager
Quality Suites West Lansing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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