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“Quality Suites Saved the Night”

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Quality Suites Hotel
Ranked #4 of 25 Hotels in Lansing
Certificate of Excellence
GreenLeadersSilver level
Merrillville
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Quality Suites Saved the Night”
Reviewed July 17, 2012

Our group of five rooms couldn't handle the dirty rooms and inconsistent A/C at the Day's Inn and had to change hotels after midnight! Travis at the front desk at the Quality Suites took great care of us! Breakfast with Tom was the best!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HoosierTraveler49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
    230
    66
    13
    10
    4
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110
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Middletown, Indiana
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 17, 2012

We recently stayed here after a terrible, very long night fighting with the owners of the Days Inn down the road!
When we arrived (after calling ahead from the Days Inn) Travis, the man working the front desk was a hero to us! He heard about our problems at the Days Inn and threw in free hot breakfast for us all.

The rooms and the entire hotel was nice and clean. The air conditioning worked (which was one of our problems at the Days Inn) and the breakfast was AMAZING!!!!! You must stop here and have breakfast with Tom! : ) He is quite a treat and very friendly!
We had a great stay here!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Crystal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 5 Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 16, 2012

We were in Lansing for only one night to go to the Common Ground music festival. I saw online that this hotel had a Common Ground package for $89 that included shuttle rides back and forth from the festival, happy hour (drinks and appetizers) and a continental breakfast in the morning. Such a good deal! What really impressed me was the customer service. When I first booked the package they asked what time we would like to be at the festival and what time we would like to return, so I told them what I thought would work. Well, we were a lot later than we had than we anticipated and would miss the shuttle. I figured that it we would just catch a cab and the shuttle would leave without us. When it got close, they actually called us to see how the drive was going because they saw that we hadn't checked in yet. Then they tried to arrange it so we could take the shuttle when we did arrive. I thought that was really nice of them. The drivers that we rode with in the shuttle were very friendly too. Before we left for the festival we stopped to have a cocktail in the happy hour area. The bartender there was really friendly too!

The hotel is very well kept and our room was very spacious and comfortable. The continental breakfast was good (they had really good cinnamon rolls!) I would definitely stay here again if I were in the area.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Stina76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marquette, Michigan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2012

We have stayed at Quality Suites several times and it just keep getting better. The staff is friendly, accomodating and make you feel like part of the Quality Suites family. The rooms are clean and spacious and the evening social and morning breakfast are second to none. My friends have been equally impressed. Keep up the good work.

Room Tip: I have never had a poor room in this hotel.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Lansing, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 9, 2012

This is the best hotel you could stay at for numerous reasons. The most important reason is the staff. You really could not ask for better staff. They are friendly, accommodating, and make you feel like family. The rooms are the cleanest, and most spacious I have ever stayed at. Happy hour was great for a relaxing time after our power outage. The breakfast was AMAZING, and the cook Tom was VERY friendly. Anything you need the staff is willing to get for you without hesitation. The staff make you feel as though you are the only guests there, and are willing to help with whatever you need whenever you need it. The parking lot is well lit, and unloading zone was perfectly placed. Inside of the hotel was beautiful! Thank you Dani for making a bad situation (no power at home) a delightful surprise! Would stay here everyday if possible!

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
5 Thank Christie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarau, Switzerland
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 3, 2012 via mobile

Large, clean suite, generous breakfast, good price...

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank zwan33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park Ridge, Illinois
Level 6 Contributor
124 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed May 22, 2012

We stayed here for 1 night while attending a family event. I expected a small run down old hotel, but was really pleasantly surprised. The hotel could use a face lift but the rooms were comfortable and clean. As others have commented the hot breakfast cook is very friendly, and made everyone smile that morning. An excellent choice in this price range. Will be back again. Only downside is that there isnt a pool

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tagretchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Hotel

Property: Quality Suites Hotel
Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Phone Number:
Location: United States > Michigan > Ingham County > Lansing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing

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