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“Great for Wedding Guests”
Review of Courtyard Lansing

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Courtyard Lansing
Ranked #9 of 26 Hotels in Lansing
Certificate of Excellence
Reviewed November 14, 2013

We recently utilized the Courtyard by Marriott Lansing for our wedding guests. The staff was consistently great to work with and made the entire process very easy and stress free. Our guests had nothing but compliments for the location, cleanliness and overall experience they had during their stay. The Courtyard definitely added to our wedding experience. Thank you to all the staff, especially Amanda B. the group sales manager, for their hospitality and professional nature.

Craig and Katie

  • Stayed: November 2013, traveled with family
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Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (240)
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156 - 162 of 240 reviews

Reviewed October 1, 2013

The Courtyard came to my rescue when looking for last minute rooms for clients in the Lansing area. Sales managers Amy and Amanda went above and beyond in assisting me, and went as far as calling other hotels in search of rooms for my client when the Courtyard was sold out! I work with hundreds of hotels on an annual basis, and the Courtyard Lansing is definitely one of the top notch properties that understands the true meaning of hospitality! Can't wait to work with them in the future!

  • Stayed: September 2013, traveled on business
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Thank WarEagleAviation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtraskos, General Manager at Courtyard Lansing, responded to this reviewResponded November 12, 2013

Hello WarEagleAviation,

Thank you for letting other travelers know about our fantastic sales department! Amy and Amanda are top-notch and they definitely do their very best to help. I hope we have the opportunity to work with you again and very much appreciate this review!

Julie

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Reviewed September 30, 2013 via mobile

We stayed here while visiting friends in East Lansing.
We were close to everything we needed to be.
The rooms were quiet and the bed comfortable. Nice flatscreen tv with HBO and BTN.
They serve free coffee in the lobby and have a little bistro for breakfast. Reasonabley priced.
I would stay here again.

  • Stayed: September 2013
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Thank msacks71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtraskos, General Manager at Courtyard Lansing, responded to this reviewResponded November 12, 2013

Hello Msacks71,

Thank you for the great review of our property! We so appreciate your efforts and hope that other travelers to our area will take your review into consideration and stay at our wonderful property! Travel safely!

Julie

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Reviewed September 9, 2013 via mobile

Nice property and modernized bistro and front reception. The property is well maintained and the decor is relaxing. The rooms are a bit older and need some updating. There isn't an elevator in the hotel so if you have heavy stuff request a room on the first floor. The location is a bit cumbersome to get to but is right off the highway. Even on the highway side of the building there is little to no noise in the rooms. I'd stay here again.

  • Stayed: September 2013
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Thank Peekie45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtraskos, General Manager at Courtyard Lansing, responded to this reviewResponded September 26, 2013

Hello Peekie45,

We are very thankful that you spent time advising your fellow travelers of the nice stay you had at our Courtyard in Lansing. I am glad that you appreciated the décor and found the building to be well maintained. I am especially glad that you said you would stay with us again and look forward to it!

Sincerely,

Julie

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Reviewed September 3, 2013

Recently stopped in Lansing on our way up to Charlevoix, MI. Excellent service, decent room and price. Room was clean and quite, no problem sleeping. Near several shopping centers with lots of restaurant choices. Close to the highway. No real complaints.

  • Stayed: August 2013, traveled as a couple
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Thank TTerpFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtraskos, General Manager at Courtyard Lansing, responded to this reviewResponded September 26, 2013

Hello Tomterpfan,

Thank you for taking the time to write a review of our property! We are pleased that you found our hotel to be comfortable, clean, and convenient. We hope to see you again and, until then, will do our very best to keep up the good work.

Sincerely,

Julie

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Reviewed August 27, 2013

My wife and I stayed here for 5 nights while getting our son settled for school. Good location for MSU and lots to do around the hotel. Nice shopping center across the street and only a short drive to Grand River and campus. Room was very clean and well stocked, my only complaint is the staff. They were not very welcoming, no acknowledgement of Marriott Gold Status and no little welcome gift. Problem getting the front desk staff to understand using free nights for part of the stay despite the reservation being correct.

While I hate to say this I have had the same problem with staff being competent and friendly at several Courtyards around the Country. I think this might be a brand training issue. This doesn't happen at other Marriott brand even Fairfield Inns are better. If you have a choice stay at one of the other Marriott brands in the area.

  • Stayed: August 2013, traveled with family
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Thank Roy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtraskos, General Manager at Courtyard Lansing, responded to this reviewResponded September 3, 2013

Hello Roy N,

I am glad that you stayed at our property during the move-in to the university. That can be a challenge and we are glad that you chose our property. I am concerned that you did not feel that our staff was friendly. In fact, we score very well in this area from our other guests, as evidenced by the prior review on this page. I would be very happy to discuss this personally and invite you to contact me at your convenience.

Thank you for taking the time to write a review of our property.

Sincerely,

Julie

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Reviewed August 25, 2013

This is an older building, which I prefer as they seem to transmit less noise. This particular property is very well maintained, it is clean and our room was very nice; clean and up to date. The flat screen TV was fine as was the bed, linens, shower etc. The room had a very slight musty odor which we assumed came out of the air conditioner.

We used the fitness room and the equipment was all in working order except for the small screen TVs on some of the equipment. Not a big deal.

The front desk staff was competent and very friendly. My only issue with Courtyards in general is they do not have a 24 hour free coffee bar. Seems kind of chintzy, given the cost a room at the Courtyard.

This courtyard is across the street from a fairly decent mall with some acceptable restaurants. When leaving the property for some reason known only to the Michigan Department of Transportation you can NOT drive across the street into the mall, but you must turn either right or left. Turn left to get to the mall, using a subsequent right turn to enter the mall. Turn right to return to the expressway. This property is not in a particularly walkable location.

  • Stayed: August 2013, traveled with friends
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Thank dave62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtraskos, General Manager at Courtyard Lansing, responded to this reviewResponded September 3, 2013

Hello Dave62,

Thank you for taking the time to pass on your feedback to your fellow travelers. We appreciate your kind words about our hotel and our great staff. We absolutely love the mall across the street and agree with your opinion of the signage. Travel safely!

Sincerely,

Julie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Lansing

Address: 2710 Lake Lansing Rd, Lansing, MI 48912-3622
Phone Number:
Location: United States > Michigan > Ingham County > Lansing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Lansing
#5 Family Hotel in Lansing
Price Range: $118 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lansing 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Courtyard Lansing is among the best hotels in Lansing, MI and we are pleased to welcome you to Michigan's capital city. We offer guests top amenities at an affordable price. During your stay with us, visit our on-site fitness center or business center and enjoy a swim in our hotel pool. We are one of the most pet friendly Lansing, MI hotels and are happy to welcome your four-legged friends, as our spacious rooms and suites have plenty of room for everyone. Lansing is a bustling college town featuring plenty of dining, shopping and entertainment, and our Marriott hotel is close to all that the city has to offer. We are also just 15 minutes from Capital Region International Airport and near several major companies. Play a round of golf at one of the many nearby courses, such as Forest Akers West Golf Course. ... more   less 
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Also Known As:
Courtyard By Marriott Lansing Hotel Lansing
Lansing Courtyard
Lansing Marriott

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