Our junior high school had several rooms booked at the Best Western Plus Lansing for events that we were attending at Michigan State University. At the time these rooms were booked, we were not aware that this hotel hosts cage fights and were not informed that the hotel was hosting cage fighting during one of the nights of our stay. During our stay on April 26, 2014, there were drunken people shouting in the hallways at all hours, there were fights - including one in the bar involving broken bottles and one up on the fifth floor and the fire alarm went off at 1 a.m. We tried calling the front desk to issue a noise complaint and to see if the fire alarm was legitimate, but there was no answer. I can only assume they were busy trying to answer several other complaints at the same time and were ill-equipped to handle the situation. This is not an inexpensive motel and due to this terrible experience, several people asked for room adjustments the next morning and were denied. Please be advised if you are traveling with young students, do not stay at this hotel during the times they also host cage fights.
- Official Description (provided by the hotel):
- The Causeway Bay Hotels (formally Best Western Plus) Lansing has a Romance Package!The Best Western Plus Lansing is promoting a Romance Package which includes: A Queen Whirlpool Bidet Room, Two Complimentary Dinner Entrees, Two Complimentary Continental Breakfast Tickets, and Late Check out until 2pm. You can also choose a Standard King Room as part of our Romance Package. Come share a weekend getaway with your loved one, or be spontaneous at any time! Our Romance package is available 7 days a week, and our Whirlpool Bidet Rooms are the most unique in Michigan!Call our Reservations Department , and ask for The Romance Package that only The Best Western Plus Lansing can offer! ... more less
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