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“Elks ball”

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Causeway Bay Lansing Hotel
Ranked #17 of 26 Hotels in Lansing
Reviewed April 19, 2013

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Best Western
Thank Donna J
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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258 - 264 of 345 reviews

Reviewed April 15, 2013

This hotel was AMAZING on all levels for our event. Our sales coordinator (Melissa) went above and beyond what I expected. The hotel hosted a welcome party for our contestants complete with pool party!! The rooms were clean and tidy...not ONE of our parents/contestants had a bad review of their service. Every staff member that we came in contact with was courteous and helpful. Our event was set up on time and ran extremely well...we actually ran ahead of schedule. I highly recommend this establishment for any event. Actually, I have already planned 4 more events there in the upcoming months and for next year.

  • Stayed: April 2013, traveled on business
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Thank MIDGUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 23, 2013

Thank you for your business and the positive review, I will relay the positive comments to our sales staff as well. We look forward to having the pageant in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

Since we were only staying here for 1 night we weren't too picky about the location/hotel class we were going to stay at, therefor we made our a Priceline deal and we ended up staying at the Best Western Plus Lansing Hotel.

The location of this hotel is right of the I-96 interstate. Surrounding the hotel are a few restaurants and stores, apart from that there isn't really a lot around to do so.

The hotel itself looks boring from the outside, but your opinion will change whenever you enter the hotel. It looks clean and it doesn't look outdated.

Rooms itself are large, have a small fridge and microwave and a nice television with quite a few channels to choose from. The beds are comfortable and we had a good night sleep.

  • Stayed: April 2013, traveled on business
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Thank TJanssen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 23, 2013

We appreciate the positive remarks regarding your recent stay at our property. We do quite a bit of online bookings and appreciate your business.

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Reviewed April 8, 2013 via mobile

This hotel was average. Our toilet overflowed! Others in our group also had problems with there rooms. We would not stay again.. There are better Best Westerns. We were doing a pageant and this was the pageants choice.

  • Stayed: April 2013
    • Value
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Thank shelleytodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 23, 2013

Thank you for completing the review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

The exterior is non descript but the rooms were nicely furnished with comfortable beds, it felt like there were feather beds under the sleeps and tons of pillows. this is all a plus in my book. The towels were also plentiful and the people at the reception next were courteous. There is not much around the hotel but there are lots of places to drive to, including Michigan State. It is easy to get too, right off the highway. The restaurant serves breakfast and they cooked the fried eggs just right, which to my mind is a real test of skill.

  • Stayed: April 2013, traveled with family
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Thank MEBesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 23, 2013

Thank you for completing the review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

I had the misfortune to use hotel as replacement during a large teenage convention which made booking alternative accommodation next to impossible. The room key issued did not work necessitating a long delay o more than half an hour. The curtain rod was broken. The internet WiFi access was down and could not be fixed. The room was clean and neat. Due to the convention, the environment was a little noisy. The neighborhood surrounding this hotel is bleak. The room was spacious but refrigerator was tiny. There was only one newspaper for the entire hotel. The comp. coffee near he lobby was stale. The front desk staff were friendly but slow to answer any request even the simplest. Billing room to my employer was a real headache but eventually was accomplished.

Room Tip: All rooms are similar. I have no suggestions.
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  • Stayed: March 2013, traveled on business
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Thank TomMiale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 8, 2013

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

Best Western really stepped it up when they hired this owner , hotel was clean and rooms were very comforting ,I had a few drinks at the bar and Jenny was very nice and made me feel welcome ,the shuttle driver to the airport needs to shower and wash his jacket but other than that was a very good stay.

  • Stayed: March 2013, traveled on business
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Thank joseph w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded April 8, 2013

Thank you for taking the time to post your experience on tripadvisor! We are glad you enjoyed your stay and look forward to having you as our guest in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Causeway Bay Lansing Hotel

Address: 6820 S Cedar St # US, Lansing, MI 48911-6907 (Formerly Best Western)
Phone Number:
Location: United States > Michigan > Ingham County > Lansing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 26 Hotels in Lansing
Price Range: $115 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Causeway Bay Lansing Hotel 3*
Number of rooms: 300
Official Description (provided by the hotel):
The Causeway Bay Hotels (formally Best Western Plus) Lansing has a Romance Package!The Best Western Plus Lansing is promoting a Romance Package which includes: A Queen Whirlpool Bidet Room, Two Complimentary Dinner Entrees, Two Complimentary Continental Breakfast Tickets, and Late Check out until 2pm. You can also choose a Standard King Room as part of our Romance Package. Come share a weekend getaway with your loved one, or be spontaneous at any time! Our Romance package is available 7 days a week, and our Whirlpool Bidet Rooms are the most unique in Michigan!Call our Reservations Department , and ask for The Romance Package that only The Best Western Plus Lansing can offer! ... more   less 
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