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“Disappointing” 3 of 5 bubbles
Review of Country Inn & Suites By Carlson, Lansing

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Country Inn & Suites By Carlson, Lansing
Ranked #9 of 25 Hotels in Lansing
Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Disappointing”
3 of 5 bubbles Reviewed May 19, 2011

Staff is very nice, but when we turned down the comforter, we found a newspaper from another state lying within the sheets. Clearly the bed had never been remade after the previous guest. There were also two metal bars sticking out of the bed that would have bruised someone badly. We covered them with towels and called the front desk. Someone came and remade the beds, but at that point you feel like the place just cant be clean. Afraid to sleep with the blankets, we turned off the air conditioning and slept with only a sheet. I sweated all night. When I checked out and told them what happened they took $20 off the bill. That wasnt enough to make me happy. It still cost me $112, The breakfast was great and the staff was nice enough, but I felt like they should have taken more off the bill. I would never stay there again or recommend it to anyone.

  • Stayed May 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank CherylBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 reviews from our community

Traveler rating
    110
    109
    47
    28
    14
See reviews for
109
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Mount Pulaski
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed December 13, 2010

This is a very nice hotel for the money. I paid $92 for 5 people. The rooms are large, very clean and comfortable. The breakfast is wonderful. Like a buffet. Very nice dining area. My only complaint was the indoor pool. It was dimly lit and not heated. It was too cold for my small grandchildren to go into. The hot tub was nice. There were very loud teenagers that no one seemed to bother with, but you could not hear them in your room. Overall, it is a great hotel.

  • Stayed December 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank susanymMountPulaski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 30, 2010

Getting a cab from the Lansing airport to this hotel was no easy feat -- most of the cabbies I asked didn't want to take a solo traveler to this location and instead sought groups of passengers heading toward the university. (By the way, how is it cabbies are allowed to do this in Lansing?!) But, once I arrived, the location was convenient for me as I had a meeting at a nearby business. I arrived late at night, but the staff was friendly and check-in was fast, which was much appreciated. As is typical for this range of hotels, the room beddings were thin and scratchy, and the furnishings were somwhat cheap-looking. The mattress was rather hard. The blanket on the bed was very thin, and no extra blankets were provided in the room. As a solo female traveler, I'd have preferred not to be on the ground floor, but nothing else was available by the time I checked in. If I return, I'll ask for 2nd floor when I make my reservation.

On a more positive note, everything was in clean and in good condition. Overall, the accomodations were on par with what one should reasonably expect from this mid-level price point and class of hotel. The food and soda vending machines were reasonably priced and well stocked. The wi-fi was convenient. There was a complimentary breakfast that wasn't especially extensive but sufficient. I would stay there again, but I'd rent a car rather than depending on cabs.

  • Stayed September 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank anneski76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 18, 2010

This hotel is what you would expect for a select-service property: clean, pleasant, no pretense. The complimentary breakfast is a nice touch. We usually stay here when my family is in town so that my nephew can take advantage of the pool. Also, there is a great coffee shop (Coffee Jam) next door that has great coffee, pastries, quiche, and sandwiches. Make sure you check it out.

  • Stayed January 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank drhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Normal, Illinois
Level Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed July 5, 2009

We stayed here for one night at the beginning of our trip into Michigan. We were looking for a basic room for the night, and that is exactly what we got.

The queen size beds were nice, but other than that the room and service didn't overly impress, or disappoint either.

Pros
- Nice, clean room
- Ample counter space in bathroom
- Free breakfast - even if basic bagel, cereal, offering
- Close to travel routes

Cons
- SMALL pool
- If you want more than basic, this isn't for you
- Asked for adjoining rooms, instead were put on same floor (okay, but we arrived early - before 5 - and the hotel was not that full).

Overall, would stay here again if needing a place for 1 night. Would look elsewhere if considering an extended visit to the area.

  • Stayed June 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Greg_Dianne_Mc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IL
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed August 5, 2008

We always try to stay at Country Inn and Suites. You know what to expect and we never seem to be disappointed.

The Country Inn & Suites By Carlson, Lansing was great. Just a little way off the interstate - but not too bad. The only downside is that there isn't much around the hotel. We had to drive a bit to get to a place to eat - but that certainly isn't the hotels fault. There is a gas station near by so that was nice.

Check in was quick and easy. The staff were very polite and friendly.

The room was clean, as was the bathroom. Lots of little extra toiletries - including make-up remover.

The pool is great as well. It is also clean. It is a good size and great for kids.

Overall, this is a great hotel. We would stay there again without a doubt.

  • Stayed August 2008
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank canuckgal33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Baltimore, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 30, 2008

This is truly a lovely hotel, very home like atmosphere with all the amenities. Nice and clean, friendly staff, and our room was delightful with 2 High back chairs, 2 TVs, Pull out couch, little breakfast/work table. The place was loaded with lamps and light, and the bathroom was large and functional, with Make-up remover, lotion, shampoo, conditioner, bar of soap for the face, as well as a body bar of soap. The bathroom had more than enough towels, the whole place was just was over the top !

Plenty of closet space, microwave, small refrigerator, and coffee with more than enough cups ! We just thoroughly enjoyed ourselves. We never had time to use the exercise equipment or pool, but did partake in the large assortment of the Continental Breakfast. Very pleasant experience and you can't beat the rate .

  • Liked — It felt like a home.
  • Disliked — Really can't think of anything I didn't like about the hotel.
  • Stayed April 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank cmegrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Lansing

Property: Country Inn & Suites By Carlson, Lansing
Address: 6511 Centurion Dr, Lansing, MI 48917-9275
Phone Number:
Location: United States > Michigan > Ingham County > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Lansing 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Lansing
Country Inn & Suites By Carlson, Lansing Hotel Lansing
Country Inn Lansing
Lansing Country Inn

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