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Red Roof Inn & Suites - Lake Orion/Auburn Hills
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Reviews (183)
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All reviewsshuttle serviceauburn hillsconcert venueaffordable place to stayparking lotindoor poolbath towelsboth morningsone night staytoilet papergreat weekenda great staywaffle makerbagelsthe room was nicefront desk clerkexercise room
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158 - 163 of 183 reviews
Reviewed March 20, 2013

I stayed at this hotel after watching a Detroit Pistons game at the Palace of Auburn Hills. The hotel is conveniently located just a couple of miles from the Palace and I-75. There is a pizza restaurant next door to the hotel. The staff was very friendly and accommodating. The hotel offers a free shuttle service to and from the Palace. We were the only people who inquired about the shuttle service that evening. Even though we were the only people who needed it, the staff offered to provide the service to us, however we declined since no one else at the hotel needed it. There is free lemon water and cookies in the lobby. There is also a free breakfast in the morning, however I did not eat, but did enjoy a glass of orange juice. There is also a pool, which I did not use, but looked very nice. The room was great! Nice bed, flat screen TV, microwave, refrigerator, coffee pot, chair & table along with an iron & ironing board. The price was very affordable! For just $65 I wasn't sure what to expect, but this hotel was as good as any I have ever stayed at. I would certainly recommend this hotel for anyone who will be in the Auburn Hills area.

  • Stayed: March 2013, traveled as a couple
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1  Thank neush8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceInnLakeOrion, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this reviewResponded March 27, 2013

Dear Valued Guest
Thank you for your review of The Palace Inn. We offer you to take full advantage of the shuttle services next time! Whether its one guest or ten inquiring about the shuttle, we are more then happy to provide that free ride to The Palace! We are very pleased that you enjoyed your room and liked the new updates we have adding, including the flat screen televisions! Next time, please take advantage of the indoor heated pool as well, it can be a nice escape from the cold weather!
Again, we thank you so much for your kind words! We look forwarding to accommodating your traveling needs in the future!!
Thank You
The Palace Inn Hotel
Management & Staff

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Reviewed March 1, 2013

This is my third year staying at the Palace Inn. This is a great place to stay! Everything is clean and well kept. All of the staff is very friendly and helpful! This is home for me whenever I am at the wrestling State Finals at the Palace.

Stayed: March 2013, traveled on business
Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceInnLakeOrion, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this reviewResponded March 8, 2013

Dear Valued Guest,
We would like to thank you for your very kind comments in regards to The Palace Inn and the staff! We strive to make your stay as comfortable as possible and it is rewarding for us to know we have succeeded in providing you great customer service. We would like to thank you for choosing to stay at The Palace Inn and for continuing to make it a tradition during the State Finals at the Palace! We look forward to seeing you next time!
Thank You Very Much,
The Palace Inn
Hotel Management & Staff

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Reviewed January 25, 2013

This was an OK place to stay. The service was good. The "breakfast" was average. The rooms were quiet, with an outside entrance to each. No place to hang clothes, however. Small room for toilet and shower. Sink in main room. Get what you pay for.

  • Stayed: November 2012, traveled with family
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Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceInnLakeOrion, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this reviewResponded January 31, 2013

Dear Valued Guest
We would like to thank you for your comments. We apologize that you had no place to hang your belongings, we are currently in the process of remodeling and updating our furniture, including adding an area for hanging belongings. We are glad that you enjoyed a quiet private entrance room and the breakfast! It is feedback such as yours that allows us to provide quality service to our guests.
Thank You & We hope you choose to stay at The Palace Inn again!
Nadia Balagass
General Manager & Staff

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Reviewed January 17, 2013

We stayed at Hotel while visiting Auburn Hills and seeing our Basketball Team play the Pistons at the Palace of Auburn Hills! What a treat, the staff was extremely helpful! The Hotel Staff cheerfully worked with me on a change to my room which was my fault not theirs! Emil was very helpful and the Free Shuttle to and from the Game was a GREAT Ammenity! The room was beautiful and the Breakfast was great with HOT FOOD! Eggs, Sausage, Biscuits and Gravy among all the usual foods! Highly recommend and will stay again :)

  • Stayed: January 2013, traveled with family
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1  Thank Jazzfan_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceInnLakeOrion, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this reviewResponded January 31, 2013

Dear Valued Guest
We are extremely pleased to hear that your experience at the Palace Inn was so enjoyable! We greatly appreciate every comment that you have for the Palace Inn as it allows us to continue to provide excellent services to our guests! We enjoy providing the shuttle service to the Palace for the convenience of a great stay!
Thank You again for staying and we will be delighted to see you again in the future!
Nadia Balagass
General Manager & Staff

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Reviewed January 16, 2013

Everything was great except the pool. No matter what time we went it was always cold. They have breakfast and a resturaunt with in walking distiance if needed. Staff was great and we will be back but hopefully the pool will be fixed when we do.

  • Stayed: January 2013
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Thank Mruperd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalaceInnLakeOrion, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this reviewResponded January 31, 2013

Dear Valued Guest
We would like to thank you for choosing the Palace Inn! We are very happy that you enjoyed the complimentary breakfast and the restaurant next door. Thank you also for your generous comments about the staff, we are always striving to provide our guests with excellent service and make them feel at home. In regards to the pool, we apologize for the inconvenience, as we were performing scheduled maintenance.
Thank You Again & We Look Forward To Seeing You Again!
Nadia Balagass
General Manager & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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