The house is not maintained well at all. The owner is from the UK and is apparently just using it as a rental profit unit. We have stayed several times at Windsor Hills Resort and this was by far the worst kept house that we have ever stayed in. All the amenities are cheap-- right down to the cupboards that are starting to fall apart. The garbage disposal leaked --which I will say they came and replaced it as it was going to ruin the cupboard even more. The dishwasher leaked-- never even came to look at it. The air-conditioning kept freezing up, we called about that twice -- they never came to look at it or respond back to our phone calls. The refrigerator was limping on keeping things cool-- we had to keep buying ice to keep our drinks cold. The ice maker would make one tray of ice a day if you were lucky. The television in the living area had a mind of its own-- at times you could hardly hear anything--- then a few seconds later it would be so loud we would have to go turn down the volume. Just everything about the home was subpar for Windsor Hills in my opinion. I would never rent again from a UK person, and I absolutely would not rent from Top Villas. Took some family members on this trip that had never been to Windsor Hills before, they never want to return. ---sad because we have stayed in some great homes there in the past-- I was embarrassed of this home.
Great choice for our vacation with our children and gran children. Ideally located within minutes of Disney. Home is wheel supplied and furnished. Only criticism would be the quality of the twin size mattresses in the home. We would definitely return and would recommend it to a friend.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||People with disabilities|
|Older travelers||Families with young children|
|Large groups||People with pets|