I normally never write reviews good or bad. I usually let things go if I'm not happy. This time it's different because it is related to kids health. We booked this hotel for Friday and Saturday night. I have to admit Friday night was the worst night. Kids and I couldn't sleep all night long. We had bed bugs crawling all over us. On top of that the room smelt super bad. What a horrible night with kids crying all night while getting bitten all over. Next morning we packed up our stuff and left the hotel. When we talked to the hotel staff they advised us that we need to talk to the manager because we are leaving one night early and will not get our refund for that one night unless we talk to him. Manager did not even come out to talk to me and just told people working at the front to go and call hotels com. This was the worst place ever what a nightmare. I wish there was a way I can post pictures of bug bites.
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- Also Known As:
- Fairfield Inn Kalamazoo East Hotel Kalamazoo
- Fairfield Kalamazoo
- Kalamazoo Fairfield Inn