We could not find the hotel because the outside lights were not lit. We called the hotel and the desk clerk could not give us directions to the hotel. He told us to look for the Red Roof Inn (their signs were lit). We had a reservation but the hotel did not have a record of it. The desk clerk was rude and arrogant. The air conditioner you could not shut off. Most of the controls were damaged. There was no mattress pad on the bed; no bath mat and no shampoo. The shower was a joke. The hall was dirty and there was a laundry basket of soiled linens outside our room when we checked in late at night. We've had better breakfasts at a Mote 6. Do yourself a favor and stay elsewhere.
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- Also Known As:
- Baymont Inn And Suites - Kalamazoo Hotel Kalamazoo
- Baymont Inn Kalamazoo
- Kalamazoo Baymont Inn