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Quality Inn Kalamazoo
Ranked #19 of 31 Hotels in Kalamazoo
Scottsdale
Level Contributor
230 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Okay, but…”
Reviewed August 20, 2011

A fairly good place to stay. I’ve stayed there several times over the past few years. Rooms look nice, beds are comfortable, breakfast is okay. They have an indoor pool, which may be why the whole place smells like chlorine. They add $2.50/day to your bill to pay for the “free” breakfast, although if you ask nicely they may take it off.

If you’re there in the summer, try not to take a ground floor room on the East side. The a/c drains from the second and third floors are directly above the East entrance so the condensation drips on people using the entrance. The door and sidewalk are discolored from the dripping water, and there is moss or mold growing on the wall (see pictures).

If you want to be near the airport or Wings Stadium, the Quality Inn and the Best Western on Cork Street are probably the best rooms for the dollar. The cheaper hotels are pretty bad and the nicer ones cost a lot more. All things considered, my preference is the BW.

Room Tip: In summer, don't take a ground floor room near the east entrance.
See more room tips
  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BJDealer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    8
    20
    18
    6
    7
See reviews for
22
13
3
11
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 5, 2011

Mildew smell, stained & torn sheets, dirty & sticky on surfaces. Complained - first told "well sheets are old & its all we got." Did get a clean sheet - but no wipe down of surfaces. Housekeeping was unapolegetic for cleanliness of room. Wouldn't use the pool or eat breakfast here! Would leave but they won't let me not pay for the 2nd night since we are part of a hockey tournament. Would not stay at this hotel again! Very disappointed as I've had great experiences at other Choice hotels.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mihockeymom15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit MI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 11, 2010

We spent a comfortable night at the hotel, but had made a guaranteed advance reservation ( it could only be canceled up to the day before arrival date ) and therefore, as a Choice Rewards member and one who had requested an accommodation for a disabled individual, I was disappointed that it was not honored-- and I have never had that experience at another hotel. Our room number was originally listed as one near the elevator, then two doors down, then given another two more doors down from that.... But the hotel was clean,the pool was clean but very small. Breakfast room was also small for a hotel filled to capacity and we struck out 3 separate times for coffee... We asked for a late checkout, a 'perk' for a rewards member I'd thought, but there was a mix-up there too as to the time we were told from one employee to the next... and then an unnoticed, unexpected charge-- only $2.50, but unexplained from the desk, for "Hotel Services" So, ask if there are charges beyond taxes at this hotel-- for a 'no frills' hotel I can't imagine what they could be charging for, and am assuming it had to do with the fact that they thought we were late in checking-out. So... I think communication items from shift to shift and manager to employee are a little in need of attention to provide a better service to guests.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 71shortie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Churchville
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 11, 2010

This is a standard Quality Inn, but we were made to feel very welcome, and even given a Jacuzzi to enhance our stay.
The room was clean and roomy.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Speaker777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 2, 2009

We chose the Quality Inn on the fly, and I was pleasantly surprised, The staff was friendly and the price was fair. The rooms were very nice and the beds were very comfy. The bathroom was large which was a bonus since they had a swimming pool. Trying to shower 2 kiddos in a small bathroom isn't fun. The pool is indoors and was clean and well maintained. The breakfast was typical of a continental breakfast with a bonus of biscuits with sausage gravy. I would definitely stay here again.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitriza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 9, 2009

This hotel was a joy to stay at. They have been newley remodeled
a the rooms are tastefully updated to modern standards. New Ac units fridge and microwave.Very comfortable business chair at desk and new tv that works and the room. The HOT breakfast of waffles and biscuts and sausage gravy hit the spot along with the usual fare of cereals etc.. The pool is smalll but warm and welcome. The staff is polite and helped out in every way. I recommend this place to all as its easy to get to and right next to McDonalds and Wings Hockey Stadium. The value is great for the area for what you you get. A definate repeat stay for my family(two adults and 2 kids).

  • Liked — comfortable and safe,great free breakfast
  • Disliked — no hot tub
  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank packrat2276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MI
Level Contributor
150 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 22, 2008

Clean rooms, comfortable beds, and great water pressure in the shower.
Continental breakfast. The waffles looked good.
The man at the desk was helpful and printed off directions.
The hotel was farther from WMU than we expected.

  • Liked — clean
  • Disliked — too far from WMU
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love_those_wings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Kalamazoo

Property: Quality Inn Kalamazoo
Address: 3820 S Sprinkle Rd, Kalamazoo, MI 49001-0816
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 31 Hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Kalamazoo 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Indoor heated pool,complimentary breakfast,fitness room,wireless internet. ... more   less 
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Also Known As:
Kalamazoo Quality Inn

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