I was a little unsure about my decision to stay here after reading the reviews here, but it was too late to change plans. Our small company was in town for a week for work and reserved several rooms. Since there were so many of us, we needed a budget hotel, that's why I selected Econo Lodge.
I'll start with the positives-every employee I encountered was friendly and helpful, this goes a long way with me. The reception area was attractive and clean. The continental breakfast was convenient, basic-instant oatmeal, cold cereal, toast, muffins, juice and coffee. There is a breakfast/lunch restaurant next door, but we were off to work too early to drop in. The pool was large and nice, though I didn't use it because there were too many screaming kids in there for me. The rooms were clean, fresh towels and sheets daily. With the heat wave we've been experiencing lately, I was so appreciative for the crazy-cold air conditioning unit. The beds were clean and comfortable. The interior and exterior of the hotel could use a little tlc, painting, deep cleaning, repairs, but overall the rooms seemed clean. I rated the 'cleanliness' as a '3' because the hallway was so repulsive.
The negatives-I feel a little bad about these negatives since the hotel staff isn't directly responsible for them, but they do need to address these issues. The hallway always smelled terribly. One day it would have an overwhelming odor I can't even describe, the next it would reek of urine, the next it would smell like an ash tray. When I'd mention this to the clerk, he'd run up there and spray air freshener, which would mask the odor for the time being. I reported someone for smoking in the hallway because I didn't want one of our rooms to be blamed and charged, one of my employees spotted someone smoking a joint in the hallway the same night. The hotel draws a unique mixture of visitors, many people like us, businesses in town for work, families, and some serious 'riff-raff' (at least while I was there). Partying people walking the hallways, congregating, talking outside my door at 3am, slamming doors in the middle of the night-does not make for a good nights sleep after working a 12 hour day. I think if they did a thorough deep cleaning of the hallways and walked the hallways from time to time to catch these people smoking in the hallways the nasty odor problem could be remedied. As far as the hallway-partiers, I don't know what they can do if they don't have ample staff and a desire to address the issue.
If I stay in Kalamazoo again, I'll skip the Econo Lodge as there are several options in the area.
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- Also Known As:
- Econo Lodge Kalamazoo
- Kalamazoo Econo Lodge