Over the past 6 months, I've had the opportunity to stay at this Residence Inn for week-long events. The hotel is typical for Residence Inn's.... complimentary daily breakfast, a dinner on Tues-Thurs, Coffee available 24x7, free internet, etc.
All in all, the facility is very convenient for those working in the Kalamazoo area, and provides a great value for the money. What makes this Residence Inn unique is Just how Far the staff (especially front desk & management) will go out of their way - to get to know you (and I mean SERIOUSLY) know you. They want to know your preferences in building, floor level, what brings you to Kalamazoo, and without being intrusive - they make you feel so valued as a customer.
It's really hard to express, but as a simple example - the hotel experienced a telephone, internet, and tv outage during a major ice storm in Kalamazoo. They were lucky to even have electricity as many of the homes & businesses within 100 miles were going without. These folks worked day & night to keep everyone comfortable, and to respond to this situation with grace & expertise. They wore smiles on their faces, and really pulled together when the chips were down. A potentially miserable situation almost bordered on 'fun' with the way they handled it. What a great management team!
I do suggest that this wonderful hotel be on your 'consideration list' when conducting regular business travel in the Kalamazoo, MI area.
- Official Description (provided by the hotel):
- Relax at the “NEWLY RENOVATED” Residence Inn Kalamazoo, your home away from home. The newly renovated guest rooms achieve an extraordinary balance of comfort and function with the fully equipped Kitchen areas and complimentary hot breakfast buffet. Ideal for families or VIPs, these newly restyled guest rooms offer the space and amenities you require when traveling for a long period of time or just a short trip. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline and HotelQuickly so you can book your Residence Inn Kalamazoo East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Kalamazoo East Hotel Kalamazoo
- Kalamazoo Residence Inn