We had reserved a "concierge" level room but were put in a regular, but large, room. When we realized the mistake, the hotel was willing to move us to a smaller room on the concierge level, but neglected to tell us what services were offered. We missed happy hour one night, breakfast the next morning, and the one breakfast we had was meager and inedible--they'd run out of coffee(!) and yogurt. The swimming pool smelled like a Clorox bottle. Although most of the guest were attending the same conference, there was virtually no information available about how to get there.
- Official Description (provided by the hotel):
- Welcome to the Radisson Plaza Hotel & Suites of Kalamazoo-winner of the Radisson Hotel of the Year award for 2013! Our highest priority is the comfort of our guests. We deliver the highest quality in lodging, dining, shopping, fitness and spa. We want create an amazing experience and be your "10"! Please let us know how we can best host you. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Plaza Hotel At Kalamazoo Kalamazoo
- Radisson Kalamazoo
- Kalamazoo Radisson
- Radisson Plaza Hotel Kalamazoo Center