Breakfast was good and the room was clean. Front desk staff at check in was wonderful however - there was a non-responsive person Mid-Shift. Upon discussion with the manager my issue was resolved. As always better to bring to managements attention for resolution.
Wi-Fi in the rooms seems to need to be re-set often but it always worked in the lobby area. Close to several restaurants.
I always appreciate hotels that are dog friendly and this one certainly was. As a bonus in the pool area was a lift for people with disabilities to access the pool. I didn't need it but it looked to be in order.
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- Also Known As:
- Best Western Hospitality Hotel Kalamazoo
- Best Western Kalamazoo
- Kalamazoo Best Western